Career Counselor - Gun Hill/The Laconia

Jericho Project•New York, NY

2d•$53,000 - $55,000•Hybrid

About The Position

As a member of Jericho’s Workforce Opportunities team, Career Counselor will provide workforce development services to program participants in order to help them achieve the highest possible level of employment, educational attainment, skills development, and/or other meaningful activity, e.g., paid internship. Career Counselor will also work closely and collaboratively with the case management and Business Services team to ensure that tenants’ employment and educational goals are fully met.

Requirements

Bachelor’s degree is required.
Knowledge and experience in workforce development and service delivery to low-income individuals with significant barriers to employment required
Must be able to work and produce desired performance outcomes in a team environment, requiring high levels of collaboration, cooperation, and teamwork.
Ability to help 105 job seekers secure employment and reach job retention milestones.
Ability to travel throughout the five boroughs a must.
High level of computer literacy and written and verbal communication skills.
Experience working with individuals in mental health/substance abuse recovery as well as those experiencing homelessness highly preferred.
Experience providing supported employment services to individuals with disabilities is preferred
Knowledge and experience in helping low-income job seekers find and keep jobs.
Working knowledge of AWARDS is highly desirable.
Knowledge and experience in the application of Motivational Interviewing and Person-centered planning preferred.

Nice To Haves

Experience working with individuals in mental health/substance abuse recovery as well as those experiencing homelessness highly preferred.
Experience providing supported employment services to individuals with disabilities is preferred
Working knowledge of AWARDS is highly desirable.
Knowledge and experience in the application of Motivational Interviewing and Person-centered planning preferred.

Responsibilities

Manage a caseload of about 100 participants in multiple buildings to help them access education/ training opportunities, prepare for employment, find and keep employment, and maintain economic self-sufficiency.
Maintain active engagement in all phases of tenant enrollment in Workforce Opportunities (WfO) services, from outreach to completion of assessments and service plans.
Develop and implement effective client engagement strategies; maintain high level of participation in WfO services; conduct, at minimum, bi weekly outreach to all participants and maintain related progress notes.
Complete employment and educational assessments on all participants; ensure that assessments and service plans are updated twice a year, and more often where needed.
Identify and refer participants to job training programs; HSE, ESOL and other adult literacy and life skills programs; college and other higher education programs, as identified in participant’s service plan.
Assist participants in developing a job readiness portfolio, consisting of a resume and cover letter, and assessment of interviewing skills.
Work closely with WfO’s Employment Specialists; respond to job leads within required time frames; identify and refer participants for matching positions, using the Jericho AWARDS system and other methods of referral.
Assist participants in conducting independent job search; identify new job leads as needed and make direct referrals to employers.
Provide job retention and follow up services to all employed participants for a minimum of two years; offer re-placement services and referrals to training and educational programs as needed.
Access community resources to aide participants in their job search, job retention and/or re- placement efforts.
Actively participate in case conferencing sessions with the case management team and the program director and in some cases, the Business Services team.
Regularly attend the WfO monthly team meetings and supervisory meetings as scheduled and required.
Maintain and update participant records in the AWARDS system within required time frame.
Provide reports on participant engagement, job readiness/job search/education/training activities, and job placement outcomes as required.
Other responsibilities as assigned and required by the emerging needs of programs and participants, such as service delivery in multiple sites for multiple programs.
Provide services to up to two sites as needed for client engagement and job search.