Career Coordinator

State of Oklahoma • Oklahoma City, OK

1d • Onsite

About The Position

The Career Coordinator manages career assessment and vocational counseling through applicant interviews and qualification evaluations to determine needs for employment, job skills, placement, training, and referrals. The role uses a case management system to deliver employment services at the workforce center, with priority service to special-needs clients, and records required information in EmployOklahoma.

The coordinator registers customers for employment, unemployment, education, and training services; establishes and analyzes Unemployment Insurance claims; and communicates with management, employers, applicants, claimants, and coworkers about job orders, referrals, job development, and benefits. The position provides career assessment, counseling, placement, resource-room support, receptionist assistance, and other services in accordance with applicable state and federal laws and regulations. It also involves team participation, required training and cross-training, customer service, and safe use of office machinery. On-site attendance is an essential function because the job requires direct interaction with people and office resources.

This is a temporary, part-time position based in Oklahoma City, Oklahoma. Travel is minimal and mainly for training. Work is generally performed in a climate-controlled office with moderate noise. The job requires regular sitting or standing, talking, walking, reaching, daily computer and phone use, occasional office-machinery use, and the ability to lift, carry, and move objects up to 25 pounds.

Requirements

• At least five years of experience in employment services, career or vocational guidance and counseling, personnel, recruitment, training, customer service, or related social-services work, or an equivalent combination of education and experience.
• Thirty semester hours from an accredited college or university may substitute for three years of required work experience.
• Proficiency with Microsoft Office (Word, Outlook, Excel, Access, and Teams), the Internet, and the ability to learn other software as needed.
• Excellent verbal and written communication skills.
• Ability to maintain effective working relationships; work independently; deal courteously and effectively with people; multitask; exercise judgment in evaluating eligibility and case-management situations; make decisions; identify and resolve problems; handle confidential work; and select appropriate actions under applicable law and agency policy.
• Ability to present ideas and facts effectively and accurately, interpret applicable state and federal laws and regulations, and follow oral or written instructions.
• Ability to lift, carry, and move objects weighing up to 25 pounds.
• Authorized to work in the United States for any employer at the time of application; the agency cannot sponsor or assume sponsorship of an employment visa.

Responsibilities

• Conduct applicant interviews and qualification evaluations to determine employment, job-skills, placement, training, and referral needs.
• Manage career assessment and vocational counseling under a case management system, prioritizing service to special-needs clients and recording required information in EmployOklahoma.
• Register customers for employment, unemployment, education, and training services using EmployOklahoma.
• Establish Unemployment Insurance claims; interpret applicable benefit provisions, analyze claims for accurate and complete information, conduct fact-finding, and maintain claim files.
• Communicate promptly with management, employers, applicants, claimants, and coworkers regarding job orders, referrals, job development, and Unemployment Insurance benefits.
• Prepare clear and concise oral or written reports as needed.
• Provide career assessment, vocational counseling, job placement, employment services, and other local American Job Center services in compliance with applicable laws and regulations, prioritizing veterans and other special-needs applicants.
• Provide professional customer service and help maintain a friendly, service-oriented office atmosphere.
• Assist resource-room customers with Unemployment Insurance eligibility, claims filing, UI functions, and compensation services.
• Assist with receptionist duties as assigned.
• Participate in workforce center team meetings and required staff training and cross-training.
• Use office machinery in accordance with safety and security protocols.
• Attend the worksite to interact directly with staff and clients and use on-site resources.

Benefits

• The State of Oklahoma offers a comprehensive benefits packet, including a benefit allowance to offset insurance premiums for employees and eligible dependents.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed