Career Coach - National Farmworker Jobs Program (NFJP)

UMOS • Aurora, IL

1d

About The Position

The Career Coach supports UMOS’ National Farmworker Jobs Program (NFJP) by conducting outreach, recruiting and enrolling eligible Migrant and Seasonal Farmworkers (MSFWs), providing emergency assistance and case management, and helping participants develop pathways to employment and self-sufficiency. The role assesses participants’ needs and barriers, connects them with training and community resources, and coordinates with employers, schools, training providers, American Job Centers, and other partners. The hourly pay range is $18.80 to $23.50, depending on experience. Employees may earn up to $3,000 in incentive pay during their first year.

The position involves documenting services and outcomes in the program data system, maintaining case files and safeguarding personally identifiable information, supporting program compliance and policy updates, and building statewide networks of service providers and employers. Work includes travel and irregular or flexible hours, including on-call evening hours. UMOS describes a physical work environment that includes controlled-temperature indoor settings and outdoor settings, with semi-moderate noise levels.

Requirements

• Associate degree or two years of post-secondary education in social science, human services, or a related field.
• At least two years of case-management experience; one year of experience may be substituted with one year of education.
• Ability to travel and work irregular or flexible hours, including on-call evening hours.
• Ability to communicate in both English and Spanish.
• Must have a car, valid driver’s license, and adequate auto insurance.
• Employment is contingent upon successful completion of a driver’s-license record check before employment.

Nice To Haves

• Bachelor’s degree preferred.
• Proficiency with Microsoft Office Suite or Office 365.
• Excellent written and verbal communication, customer-service, and organizational skills.

Responsibilities

• Develop and conduct outreach and recruitment activities in support of the NFJP grant plan and program goals, and maintain logs of contacts with employers, training providers, colleges, American Job Centers, and other potential partners.
• Schedule and conduct participant applications and interviews to determine NFJP eligibility; provide emergency assistance to MSFWs statewide, such as food, gas, shelter or lodging, and transportation, and enter services in the data system.
• Respond to phone, email, and text contacts; schedule appointments and provide program information to MSFWs; provide backup emergency assistance and case management when needed.
• Assess participant barriers and needs; advise on job-skills training resources; help establish realistic training goals aligned with labor-market information and employment trends; and create Employment Development Plans with goals, timelines, and action steps.
• Conduct job-readiness assessments and coordinate or deliver workshops; provide information about high-demand and high-growth employment sectors in the community.
• Coordinate with schools, employers, and training providers to monitor participant progress and attendance.
• Document contacts and services promptly in the UMOS NFJP data system and maintain participant files, including service documentation, outcomes, assessments, certificates, measurable skills gains, OJT and work-experience contracts, timesheets, case notes, and required electronic signatures; safeguard personally identifiable information.
• Work with program staff and the supervisor to analyze and interpret legislation affecting program policies or procedures and recommend updates or changes.
• Plan, schedule, and conduct employer contacts to promote partnerships for full employment and employer incentives.
• Help develop, maintain, and update a Community Resource Directory and coordinate participants’ access to agency services, education and training, job placement, and retention services.
• Help develop statewide service-provider networks, conduct presentations, and participate in collaboration meetings with community stakeholders.
• Network with American Job Centers, One-Stops, and partners to stay informed about job openings, refer adults, youth, veterans, and dislocated workers, and explore co-enrollment opportunities when funding is available.
• Develop and maintain relationships with employers and employer organizations to build a statewide hiring network and negotiate OJT contracts.
• Develop statewide work-experience opportunities where appropriate and design contracts with participants and employers that identify skills development and training.
• Initiate job referrals and coordinate employer recruitment needs, including tie-in advertising and on-site interviews.
• Attend meetings, seminars, and workshops, and perform other duties as assigned.

Benefits

• Paid time off that increases with years of service.
• 15 paid holidays annually.
• Health, dental, vision, life, short- and long-term disability, and accidental death and dismemberment insurance.
• Health Savings Account or Flexible Spending Account options.
• Employee assistance program support services.
• Retirement plan options, including a 401(k) and Roth IRA; UMOS annually contributes at least 3% of eligible compensation for employees participating in the 401(k) Retirement Plan.
• Up to $3,000 in incentive pay during the first year of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree