Career Coach - National Farmworker Jobs Program (NFJP)

UMOS • Wautoma, WI

1d

About The Position

The Career Coach supports UMOS’ National Farmworker Jobs Program (NFJP) by recruiting and enrolling eligible migrant and seasonal farmworkers (MSFWs), providing emergency assistance and case management, and helping participants build pathways to employment and self-sufficiency. The role conducts outreach, participant interviews and assessments, develops Employment Development Plans, and connects participants with training, education, job placement, and community resources. It also builds relationships with employers, training providers, schools, American Job Centers, and community organizations to support participant progress and employment opportunities.

The Career Coach maintains timely and complete participant records in the program data system, including case notes, service documentation, assessments, outcomes, contracts, timesheets, and required signatures, while safeguarding personally identifiable information. The role works with program staff and a supervisor on policy and procedural matters, contributes to statewide networks and employer partnerships, and may provide backup emergency assistance and case management. The position requires travel and flexible or irregular hours, including on-call evening hours.

Requirements

• Associate degree or two years of post-secondary education in social science, human services, or a related field.
• At least two years of case-management experience; one year of experience may be substituted with one year of education.
• Ability to travel and work irregular or flexible hours, including on-call evening hours.
• Ability to communicate in both English and Spanish.
• Must have a car, a valid driver’s license, and adequate auto insurance.
• Employment is contingent upon successfully passing a driver’s license record check before starting.
• Frequently required to stand, walk, sit, bend, and drive; occasionally lift or move up to 30 pounds.
• Ability to scan and encrypt documents as necessary.

Nice To Haves

• Bachelor’s degree preferred.
• Proficiency with computer skills, including Microsoft Office Suite or Office 365.
• Excellent written and verbal communication, customer-service, and organizational skills.

Responsibilities

• Develop and conduct outreach and recruitment in support of the NFJP grant plan, goals, and objectives, and maintain outreach and recruitment logs.
• Schedule and conduct participant applications and interviews to determine NFJP eligibility, provide emergency assistance to MSFWs statewide, and enter services in the data system.
• Respond to phone, email, and text contacts; schedule appointments; provide program information; and provide backup emergency assistance and case management when needed.
• Conduct assessments to identify barriers and needs, advise participants about job-skills training resources, determine realistic training goals using labor-market information and employment trends, and create Employment Development Plans with goals, timelines, and action steps.
• Conduct job-readiness assessments and coordinate or deliver workshops; provide information about high-demand and high-growth job sectors.
• Work with schools, employers, and training providers to monitor participant progress and regular attendance.
• Document contacts and services in the NFJP data system and maintain participant case files, including service records, outcomes, assessments, certificates, measurable skills gains, OJT and work-experience contracts, timesheets, case notes, and electronic signatures; safeguard personally identifiable information.
• Work with program staff and the supervisor to analyze and interpret legislation affecting program policies or procedures and recommend updates or changes.
• Plan, schedule, and conduct employer contacts to promote partnerships for full employment and employer incentives.
• Help develop and maintain a Community Resource Directory and coordinate participant access to agency services, education and training, job placement, and retention services.
• Help develop statewide service-provider networks, including job centers; support MSFW families; conduct presentations; and participate in stakeholder collaboration meetings.
• Network with American Job Centers, One-Stops, and partners to identify local job openings, make referrals, and explore co-enrollment opportunities based on funding availability.
• Develop and maintain relationships with employers and employer organizations to build a statewide hiring network and negotiate OJT contracts.
• Develop statewide work-experience opportunities when appropriate and design contracts with participants and employers that identify skills development and training.
• Initiate job referrals and coordinate employer recruitment needs, including tie-in advertising, on-site interviews, and other special recruitment efforts.
• Attend meetings, seminars, and workshops, and perform other duties as assigned.

Benefits

• Paid time off that increases with years of service.
• 15 paid holidays annually.
• Health, dental, vision, life, short- and long-term disability, and accidental death and dismemberment insurance.
• Health Savings Account or Flexible Spending Account options.
• Employee assistance program and other well-being support services.
• Retirement plan options, including a 401(k) and Roth IRA.
• UMOS annually contributes at least 3% of eligible compensation for employees participating in the 401(k) Retirement Plan.
• Incentive pay of up to $3,000 during the first year of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree