Career Coach - Marion South, Indianapolis
About The Position
The Career Coach will manage a caseload of participants, providing work readiness counseling and mentoring. This role involves assessing participant competencies, work history, education, skills, and barriers to employment. The coach will conduct ongoing individual meetings focused on job search, job retention, and job readiness, and develop individualized employment plans for short- and long-term goals. Responsibilities also include maintaining information on area resources and employers, tracking participant accountability, attendance, and employment retention, and notifying government agencies of changes in participant employment status. The coach will maintain periodic contact to assess job retention and advancement issues, provide training and employment advancement information, and monitor participant progress toward self-sufficiency. Case management focused on self-sufficiency and facilitating access to education, training, and employment services are key aspects of this role. Accurate electronic and paper case files must be maintained.
Requirements
- Associate’s degree or 12 months of related work experience
- Strong verbal and written communication skills
- Demonstrated customer service skills
- Familiarity with local communities and resources
Nice To Haves
- 1-3 years of workforce development or related experience preferred
Responsibilities
- Manage a caseload of participants and provide work readiness counseling and mentoring
- Assess participant competencies, work history, education, skills, and barriers to employment
- Conduct ongoing individual meetings related to job search, job retention, and job readiness
- Develop individualized employment plans for short- and long-term goals
- Maintain information on area resources and employers
- Track participant accountability, attendance, and employment retention
- Notify government agencies when a participant loses or reduces work hours
- Maintain periodic contact to assess job retention and advancement issues
- Provide training and employment advancement information
- Monitor participant progress toward self-sufficiency
- Maintain accurate electronic and paper case files
- Provide case management focused on self-sufficiency
- Facilitate access to education, training, and employment services
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
