Career Coach - Permanent Supportive Housing

Metropolitan Family ServicesChicago, IL
$44,000 - $49,000Hybrid

About The Position

Metropolitan Family Services (MFS) is seeking a Full-Time Career Coach to join their Calumet Center. MFS is an organization that empowers families to learn, earn, heal, and thrive, with a strong emphasis on community. This role is ideal for someone looking to make a significant impact beyond a company's bottom line.

Requirements

  • Written and verbal communication skills.
  • Knowledgeable in Microsoft Office but willing to learn.
  • Works effectively with diverse staff and service populations.
  • Responsible for providing exceptional customer service.
  • Must have exceptional organizational skills.
  • High School Diploma or equivalent education required.
  • Bachelor’s degree in human resources management, Business, Communications, or a related field required.
  • 6+ years of training or demonstrated experience in providing workforce development/case management services for at-risk populations, required.
  • Demonstrated experience coaching and goal setting, required.
  • Professional development required.
  • Satisfactorily pass all relevant screenings and criminal background checks.
  • Driving for work with a personally owned vehicle required.
  • Travel between sites required.

Nice To Haves

  • 3+ years of training or demonstrated experience in providing workforce development/case management preferred.

Responsibilities

  • Perform situational assessments and vocational exploration activities.
  • Assess and address barriers to employment, providing supportive services where appropriate.
  • Develop, implement, and monitor individual employment plans.
  • Coordinate and communicate with referral sources, community-based organizations, and other workforce providers.
  • Monitor employment retention, secure employment verifications, and enter proof of employment into the required database.
  • Work within program, grant, and agency requirements to meet deadlines.
  • Utilize a team approach and collaborate with other workforce staff to plan, implement, and achieve program deliverables and goals.
  • Travel to job seekers' homes, worksites, community meetings, etc.
  • Maintain job seekers' physical and electronic files in the funder-required database.
  • Facilitate Job Readiness Training and other group activities.
  • Assist job seekers with creating and editing resumes and cover letters.
  • Contact job seekers weekly after enrollment and gradually decrease contact after employment placement.
  • Conduct mock interviews.
  • Assist in establishing employment goals.

Benefits

  • Aetna Medical Coverage
  • Guardian Dental Coverage
  • VSP Vision Coverage
  • Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date.
  • FREE General Medicine and Behavioral Health Teladoc services provided to all team members.
  • Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.
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