Career Coach

Community Teamwork•Lowell, MA

2d•Onsite

About The Position

The Career Coach will be responsible for providing job search, job readiness skills and referrals for job training with a goal of helping individuals attain a living wage. The Career Coach will coach clients in ways to reduce barriers to maintaining employment, including working closely with the Senior Financial Education Staff.

Requirements

Minimum of one year of experience in career coaching, workforce development, employment services, case management, or a related field
Experience working with low-income, unemployed, underemployed, or otherwise underserved populations
Demonstrated knowledge of community resources available to low-income households
Skills in resume development, job searching, interview preparation, networking, and career planning
Knowledge and experience working with low income, culturally diverse, and at-risk individuals
Excellent customer service, interpersonal, oral and written communication skills
Ability to maintain accurate records and maintain confidentiality of information
Strong ability to problem-solve and use crisis management skills
Public speaking and outreach
Ability to attend training on job related skills
Ability to travel to work sites
Ability to manage multiple priorities and work in a fast-paced environment
Knowledge of Microsoft products (Word, Excel, Outlook)
Must be able to pass CORI and Federal background check

Nice To Haves

Bilingual skills (English/Spanish, English/Khmer English/Portuguese)

Responsibilities

Provide case management to clients on a regular basis
Identify services needed for members’ personal, educational/or skill development to enhance employability
Create individual employment goals
Work to reduce employment barriers by providing resources, support and referrals
Provide internal and external wrap around services to clients throughout job placement
Perform intake and data collection as per all funding source requirements
Maintain accurate participant records and prepare reports as required
Assist in the development of partnerships with local agencies and other community resources
Work with team members on planning and implementation of career development workshops and events throughout the year
Work closely with Senior Financial Education staff to ensure clients attain financial stability and achieve financial goals
Uphold the values of CTI – Equity, Integrity, Compassion

Benefits

4 Weeks of Paid Time Off
Paid Sick Leave
12 paid holidays
Medical, Dental, and Vision Insurance
Company Paid Life Insurance
Critical Illness Insurance
Pet Insurance
Tuition Reimbursement
Career Advancement and Professional Development Opportunities
5% employer contribution to your 401K retirement account after 6 months of employment