Career Coach

EDSI (Educational Data Systems, Inc.)•Livonia, MI

1d•Onsite

About The Position

Our efforts in Michigan have been consistently recognized! Recent Awards: Michigan Top Workplaces - 2015-2025 Crain's Detroit Business Private 200 - 2025 (and Crain's Cool Places to Work!) Best & Brightest Companies to Work for in the Nation - 2012-2025 (and Metro Detroit!) Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your skills, experience and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then this position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.

Requirements

Ability to prioritize tasks and document visits and contacts
Demonstrated telephone, computer and written communication skills
Ability to maintain flexibility as needs of contract or contractor require
College Degree or equivalent experience required
A working knowledge of MS Office
Staff providing career coaching must obtain the Career Development Facilitator (CDF) certificate within one year of hire

Nice To Haves

Workforce Development experience preferred
Customer Service experience preferred

Responsibilities

Provide consistent and comprehensive case management, coaching and follow-up
Provide individualized assessment of work, family and personal development needs and opportunities
Use a coaching approach to create collaborative, transparent relationships with participants and work with them to advance their own defined goals
Assist participants in eliminating challenges that are hindrances to obtaining and retaining employment
Monitor participant’s activities to meet the state’s Work Participation Rate (WPR) requirements
Create activity plans that adhere to program policies and satisfy participation requirements
Adhere to program policies and procedures
Conduct regular contacts/meetings with participants and document all participant contacts and activities in case notes
Ensure that participants follow through with planned activities, create solutions to participant attendance problems, and conduct participant noncompliance processes
Provide referrals to appropriate community service or social service agencies when needed
Assist in the preparation of project reports as needed (participation, placement, etc.)
Ensure that participant documentation is complete, accurate, and valid
Communicate and share information with partner agencies
Develop articles that celebrate participant success stories