Career Coach

Winthrop University•Rock Hill, SC

About The Position

The Career Coach provides individual and group career coaching sessions for students and alumni, evaluating their needs and offering resources such as career assessments, resume assistance, job search strategies, and career planning. They guide students through career assessments, help them research and develop solutions for career decisions, and utilize online career management systems like Handshake and Big Interview. The role involves documenting student progress and promoting the Alumni Mentoring Program. Additionally, the Career Coach conducts career readiness presentations and workshops in classrooms, at campus events, and for student organizations, developing and facilitating training on topics like resume preparation, job searching, interviewing, networking, and professionalism. They collaborate with colleagues to tailor content for different audiences and use various delivery methods. The position also involves representing the Career Development and Innovation (CDI) center at campus events such as Admissions events and Orientation. The Career Coach hires, trains, and supervises Peer Career Advisors for front-line student assistance and manages the recruitment, hiring, and training of students for the Literacy Intervention Team (FWS program), ensuring a student is in this role to maintain the program. They foster relationships with work sites for LIT tutors and collaborate on training and evaluating student employees. The role contributes to organizing on-campus career fairs and related events, including setup, breakdown, employer greeting, student/alumni check-in, and survey collection. They support the Associate Director and Director in implementing tailored career and competency-building events and communicate with various stakeholders to increase student awareness and engagement. The Career Coach oversees the Career Closet, managing inventory, allocating funds, and handling donations of professional attire. They promote the Closet, develop marketing materials, cross-train staff, document operating procedures, and plan Pop-up Career Closet events. Collaboration with the entire CDI team and delegation of activities are also key aspects of this role.

Requirements

Master’s degree, preferably in Counseling, Higher Education, Student Affairs, Business, Human Resources, Organizational Development/Communication or related area.

Nice To Haves

Two years of experience in student counseling, career coaching, career services, higher education or placement services.
Training, experience, and certification career assessments (e.g., Myers-Briggs Type Indicator ( MBTI ), Strong Interest Inventory) and computer-guided career assessments.

Responsibilities

Provides a regular schedule of individual career coaching appointments and drop-ins for students and alumni.
May at times provide group career coaching sessions.
Evaluates student needs and provides appropriate resources and support, which might include career assessments and interpretation, resume assistance, job/internship search and interview preparation, and/or assistance developing a career plan.
Guides students through career assessments and offers understanding and resources to help them research and develop individualized solutions as they make life-changing decisions.
Utilizes online career management systems (e.g., Handshake, Big Interview), to support student career development and helps students navigate complex challenges in their career development efforts.
Documents appropriate notes and records to track students’ engagement and progress.
Promotes Winthrop’s Alumni Mentoring Program through coaching interactions.
Conducts career presentations and workshops in the classroom by faculty invitation, at campus conferences and events, and to student organizations.
Develops, coordinates, and facilitates training and skill development workshops, to include resume preparation, job/internship search strategies, interviewing, experiential learning preparation, networking, LinkedIn, and professionalism.
Collaborates with other CDI colleagues on customizing and tailoring content, activities, and materials for different student audiences and desired learning outcomes.
Co-plan and co-present certain programs when appropriate, with CDI colleagues as well as other campus colleagues.
Utilizes a variety of delivery methods: workshops, lectures, presentations, meetings and e-learning.
Represents the CDI at other Winthrop events, such as Admissions events, Study Abroad Fair, Orientation, etc. typically via tabling but can include presentations to students, families and guests.
Hires, trains and supervises Peer Career Advisor(s) who meet(s) with students 1:1 for front-line assistance with resumes, CDI services and resources, and Career Closet support.
Manage the recruitment, hiring, basic training, and timesheet approvals of students for the Literacy Intervention Team ( FWS program).
Ensure Winthrop has at least one student in this role to maintain the entire FWS program.
Create or foster relationships with schools and organizations that serve as work sites for the LIT tutors.
Collaborate with Administrative Specialist to implement new student employee training; assign work to student employees and co-evaluate their performance.
Contributes to the team activities during the coordination of on-campus career fairs and related events, including networking events, industry meet-ups, etiquette dinners and receptions, and so forth.
Activities include set up and breakdown activities, greeting employers, managing student and alumni check-in stations, collecting student and employer surveys, and assists where needed when other CDI team members are unavailable.
Supports the Associate Director and Director with the implementation of tailored career and competency-building events, such as resume and mock interview days, career panels, and networking after-hours.
Communicates with campus departments, employers, alumni, and students and works with the career center team to increase student awareness and engagement in events.
Oversees the Career Closet to track and maintain inventory, responsibly allocates donated funds under the fiscal oversight of the Director, and manages donations of used attire.
Promotes the Closet to ensure student awareness of and access to professional attire options, including developing flyers and other marketing materials.
Cross-trains staff on operating procedures for assisting students, accepting donations, etc.
Documents standard operating procedures in a Career Closet manual and updates documentation when changes are implemented.
Serves as point person for planning Pop-up Career Closet events, at least one campus-wide per semester.
Based on bandwidth and collaborative opportunities, organize other pop-ups or related programs (e.g., Graduate Students, Senior Week, etc.).
Collaborate with the entire CDI team and delegate activities and roles.