Career Coach

One Hope United • Zion, IL

26d • Hybrid

About The Position

Under the designated supervisor, the Career Coach’s job function is to help youth in One Hope United Transitional Living Programs develop workplace readiness skills, find and obtain internships, and to grow as young professionals in a work-based learning environment. Work will be performed at the home of participants, in mutually agreed upon community settings, and at assigned work sites in the community. The Career Coach is responsible for the safety and well-being of the assigned service recipients and is required to comply with all agency standards, policies and procedures, assuring quality services are provided on a daily basis. The Career Coach assists service recipients in the development of workplace supports to assure the best possible opportunity for successful competitive employment.

Requirements

• High school diploma/GED.
• Minimum two years’ experience in residential care, career coaching or related field or a social service-related field.
• Valid driver’s license and acceptable driving record with OHU required levels of coverage for auto insurance.
• Effective oral and written communication abilities.
• Current CPR/First Aid certification.
• Ability to handle multiple tasks.
• Understanding of how trauma impacts behavior.
• Highly organized, yet flexible and can handle multiple projects and or priorities well with the ability to manage tight deadlines.
• Intermediate data entry skills.
• Resourcefulness in researching issues, analyzing information skillfully, solving problems, and developing solutions with minimal supervision in a timely manner.
• Proficient computer skills in a Microsoft Windows environment and adaptive skills to expand software application skills as necessary.
• Ability to exercise discretion and ensure confidentiality.

Nice To Haves

• Bachelors in related field preferred.
• Five years preferred experience.

Responsibilities

• Development of individualized transition plans written in collaboration with youth in care, including a vision and goals for youth after graduation from TLP in the following areas: Employment, Community Living, Healthy Living, Social & Spiritual Life, Safety & Security, and Citizenship.
• Supporting youth in reaching self-identified goals and outcomes according to the individualized transition plan.
• Keeping abreast of changing needs of service recipients and adapting to new research as to best practices in supported employment and work with youth in care.
• Supervision of assigned service recipients at specified times to assure their safety and well-being and provide support and guidance in needed areas. The level of supervision and pace of service fading should be individualized to each participant.
• Implementing program curriculum and adapting where necessary to promote independence for service recipients, develop workplace readiness skills, and meet client goals.
• Monitoring service recipients for behavioral or medical issues and reporting in a timely manner.
• Completing incident reports and other necessary documentation in a timely manner.
• Providing on-going training and support to service recipients in work ethic, conduct, and performance.
• Supporting service recipients in obtaining and maintaining meaningful and relevant internship opportunities.
• Supporting youth in requesting and implementing workplace accommodations, using a strong understanding of Title I of the Americans with Disabilities Act and Section 504 of the Rehabilitation Act of 1973.
• Transporting service recipients to and from employment sites as assigned, or providing training in use of public transit or supporting youth in setting goals that support independence in transportation.
• Adhering to all federal, state, and local laws regarding the safe operation of motor vehicles, including the use of adaptive devices/ equipment on vehicles.
• Participating in staff team meetings and attending required staff training.
• Complying with One Hope United Policy and Procedures and Employee Handbook.
• Maintaining confidentiality, HIPAA requirements, and Title VI.
• Maintaining flexibility and commitment to service recipient success regarding schedule. Internship placements and employee hours should be arranged to the youth’s availability, rather than the Career Coach.
• Ensuring a Person Centered, Professional Work Environment by maintaining a positive work atmosphere and acting and communicating in a manner so that you get along with customers, people supported, co-workers, direct reports, and management.
• Ensuring Person Centered and strength-based practices, a trauma-informed approach, and respect for autonomy of participating youth.
• Promoting the professional and personal development of the youth by modeling expected behaviors and serving in a mentoring role.
• Ensuring all written reports, letters and any other form of communication represents OHU in a professional manner.

Benefits

• Tuition assistance up to $2500 per fiscal year
• Up to 4 weeks paid Vacation Days
• Up to 6 paid Personal Days
• 1 paid Mental Health Day
• Up to 5 paid Sick days annually
• Medical, dental, vision
• 403 (b) retirement
• Flexible spending accounts
• Health savings account
• Dependent care
• Commuter and transit
• Agency-paid Life&ADD insurance up to $50K based on salary and short-term disability
• Agency-paid long-term after 1 year of employment
• Voluntary Supplemental Life&ADD, Critical Illness, Accident and Hospital for Employee, Spouse, and Child(ren)
• Voluntary Legal Plans
• Voluntary Pet Insurance
• Employee Assistance Program with 6 free counseling sessions
• Career ladders, professional development, and promotion opportunities
• Free LCSW and LCPC Supervision hours available in some locations

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED