Career Coach

Madison Strategies Group•Tulsa, OK

14h•Onsite

About The Position

Madison Strategies Group is a local nonprofit organization dedicated to empowering individuals in the community by providing comprehensive workforce development programs. The passion for our community is the driving force behind the Madison Strategies team, striving to create access to high-quality education, fulfilling employment, and upward economic mobility for all. We are always looking ahead and innovating to ensure our programs meet the needs of the workforce and community. We’re looking for career coach professionals with exceptional interpersonal and organizational skills who will guide and support customers as they explore new careers, enroll and complete training, and gain employment to build a brighter future for themselves and their families. We know the work we do is both highly challenging and profoundly rewarding. Our successes come from positive attitudes, diversity of thought, collaborative work, and compassionate customer service. We hold ourselves to the highest standard because we know the importance of our work for the community.

Requirements

1-2 years of previous mentoring, coaching, or relatable experience
Minimum of 2 years successfully working in an office environment
Schedule flexibility; occasional evening and weekend work required
Personal transportation that can be used throughout the workday
Comfortable conducting presentations in front of small groups or one-on-one setting

Nice To Haves

Post-secondary education; BA, or BS degree preferred
Skilled in planning, identifying priorities, and providing solutions
Desire to work as part of a team driven by data and results, dedicated to achieving positive outcomes while maintaining a positive atmosphere
Ability to thrive in a fast-paced and collaborative work culture
Excellent verbal and written communication skills
Proficient computer skills and experienced knowledge of Microsoft Office, Gmail, and Google Drive, with the ability to adapt to new equipment and technology
Working knowledge of Salesforce or similar software preferred

Responsibilities

Meet with potential customers for all programs to learn about their employment history, educational background, and career goals to identify suitability for the multiple programs
Advise customers individually and in small groups in career development techniques, such as job search and application strategies, resume writing, and interview skills
Evaluate customers' abilities, interests, and individual strengths using assessments, interviews, or professional sources
Conduct goal-setting meetings with customers and maintain consistent communication to track progress toward their employment, advancement, and/or education and training goals
Assess needs and assist customers in overcoming obstacles by making appropriate referrals, including scheduling problems, childcare, transportation, family crises, and other life situations
Enroll customers in educational programs based on interests, aptitudes, or assessments
Promote career and employment-related programs and events, such as job fairs and career workshops
Meet the program’s goals for customers completing training programs, job placement, promotion, and job retention
Record daily activity in Salesforce and report weekly progression toward program goals
Complete customer-facing and internal tasks on time utilizing the organization's project management system
Work closely with Program Coordinators to meet program goals, strategically solve problems, and provide backup support to the Program Coordinators
Collaborate to ensure customers' progress toward career and employment goals
Work collaboratively with the Business Services Team to determine the types of jobs that match the skills and qualifications of training graduates