Career Coach (Bilingual Spanish)

sermetro • Detroit, MI

8d • $19 - $21 • Onsite

About The Position

Assesses participant’s job readiness and employment needs and matches to employment opportunities.

Requirements

• Bachelor’s degree in a human services, related field or equivalent experience in Employment and Training Programs.
• One to two years of experience in recruitment, employment, training, marketing or a related field.
• Bilingual language skills in English/Spanish.
• Interpersonal skills necessary to effectively communicate and build professional relationships with employers and program participants.
• Computer skills necessary to utilize word processing and maintain required documentation.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint and Access) and online sourcing tools with functional knowledge of internet use for search platforms.
• Mental ability to handle pressures related to meeting placement goals and dealing with multiple individuals from diverse backgrounds and varying levels of need.
• Must be willing to work a flexible schedule.
• Must possess a valid Michigan Driver's License.
• Incumbent must also have reliable transportation.

Responsibilities

• Interviews participants to assess service needs.
• Jointly with the customer, develops a career plan that identifies participant interests, goals, needs, and intervention and placement strategy.
• Identifies problem areas and service gaps and assures implementation of career plan.
• Assesses customer’s job readiness and recommends strategies to enhance their marketability.
• Identifies and secures employment opportunities that match the skills and interests of assigned program participants.
• Participates actively in all job search and placement events and activities as assigned promoting teamwork, professionalism, courtesy, and customer satisfaction.
• Conducts job readiness workshops in areas such as job seeking skills, effective interviewing techniques, resume writing, workplace conduct and appearance, etc.
• Performs employment verification and retention for participants. This includes: employer visits, home visits and extensive telephone and mail communication.
• Conducts follow-up activities with assigned participants to ensure the needs of the individual and employer are met.
• Maintains knowledge of current labor market and occupational trends.
• Implements prescribed program-related procedures; provides ongoing career coaching and serves as a liaison between customers, service providers and employers.
• Manages a comprehensive caseload, ensures accurate documentation of case records.
• Makes recommendations to management on policy and procedures changes.
• Uses personal computer to input information and maintain case reporting in MIS database and performs other related duties as assigned.
• Contributes to the team effort by performing other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level