Career Coach WIOA - Concord

Rubicon Programs • Concord, CA

10d • $25 - $28

About The Position

The WIOA Career Coach reports to the WIOA Team Supervisor and works on a team providing employment services to economically disadvantaged populations through the Contra Costa Workforce Collaborative’s ACTION model. The role supports participants through career coaching, case management, job placement and retention, group instruction, and data management. This is a full-time, non-exempt position based in Concord, with occasional travel to appointments and other Rubicon meetings.

Rubicon is a nonprofit that provides services across Alameda and Contra Costa counties, including individualized career advising and job search support for people facing barriers to economic mobility. The organization emphasizes equity, inclusion, cultural responsiveness, systems change, and an anti-racist workplace. Rubicon provides training in Trauma Informed Care, Motivational Interviewing, and Coaching if the employee does not already possess these competencies.

Requirements

• Solid job development, career coaching, and case management experience and expertise.
• Teamwork, interpersonal flexibility, strong organizational and communication skills, and the ability to inspire others.
• Ability to maintain professional partnerships and relationships.
• Solid workshop facilitation skills and abilities.
• Computer and internet literacy, including proficiency with Microsoft Office.
• Cultural responsiveness and alignment with Rubicon’s values and commitment to equity and inclusion.
• If driving to meet travel requirements, a valid and current driver license, current auto insurance, and an acceptable Motor Vehicle Report are required.

Nice To Haves

• Experience with CRM systems is helpful.
• Existing competencies in Trauma Informed Care, Motivational Interviewing, and Coaching; Rubicon provides training if these are not already possessed.

Responsibilities

• Conduct intake interviews, determine eligibility, provide pre-employment preparation and advocacy, and ensure participants access needed services.
• Assess participant needs and collaborate with participants to develop and follow self-sufficiency plans; motivate participants toward career goals and provide honest, productive feedback.
• Develop employer contacts and referral sources, generate job leads, market services, make job placements, and provide post-placement support to participants and employers.
• Participate in employer recruitment events, job fairs, and networking events.
• Facilitate workshops, discussion groups, and classes on employment readiness topics, including resume development, job search skills, career assessment, exploration, and planning.
• Learn and follow standard operating procedures; document customer interactions in CRM systems, including CalJOBS; and protect customer confidentiality and case record compliance.
• Travel occasionally to appointments and other Rubicon meetings.

Benefits

• Medical, dental, and vision health plans, with Kaiser and Sutter Health options.
• Three weeks of paid vacation and sick leave.
• 13 paid holidays.
• Four paid restorative holidays between Christmas and New Year’s.
• Employer-sponsored retirement plan.
• Pre-tax transportation and flexible spending accounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed