Career Assistant (CA)/Front Desk Career Center Work Study

Union College • Schenectady, NY

4d • Onsite

About The Position

Career Assistants staff the front desk at the Career Center in Becker Hall, greeting and assisting students, alumni, employers, faculty, and staff. This position is available only to students who qualify for Work-Study. The listed work availability is Monday through Friday, 8:30 a.m. to 4:30 p.m., and for special events. The rate of pay is $9.70 per hour.

Requirements

• Telephone and interpersonal skills, with a strong emphasis on customer service.
• Ability to maintain confidential information.
• Data-entry skills.
• Knowledge of Google Calendar.
• Reliability, flexibility, initiative, and ability to work independently.
• Attention to detail, willingness to learn, and a sense of humor.
• Must qualify for Work-Study.

Responsibilities

• Greet and assist students, alumni, employers, faculty, and staff at the front desk.
• Answer callers’ questions, provide information, and transfer phone calls.
• Check in students and alumni, notify the Advisor, and monitor appointment flow.
• Help students use Handshake, including setting up profiles, scheduling appointments, and learning job and internship search basics and how to use the events calendar.
• Learn about and assist students and alumni with online and print resources in the Career Library.
• Participate in and promote Career and Employer Relations programs, resources, services, and events.
• Use office tools, including Handshake, Google Calendar, printers, copier, phones, and fax machine; replenish paper and supplies as needed.
• Keep the front desk clean and organized and assist with opening and closing procedures.
• Complete other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed