Career Center - Career Assistant (CA)/Front Desk Work Study

Union College•Schenectady, NY

15h•Onsite

About The Position

This position is for students who qualify for Work-Study. Career assistants will staff the front desk at the Career Center, greeting and assisting students, alumni, employers, faculty, and staff. They will also handle phone calls, manage appointments, educate students on the Handshake platform, assist with career library resources, promote career programs, and maintain the front desk area.

Requirements

Must qualify for Work-Study.
Telephone and interpersonal skills with a strong emphasis on customer service.
Ability to maintain confidential information.
Data entry skills.
Knowledge of Google Calendar.
Reliability, flexibility, ability to take initiative and work independently.
Detail oriented, with a willingness to learn and a sense of humor.

Responsibilities

Greet and assist students, alumni, employers, faculty, and staff at the front desk.
Assist phone callers by answering questions, disseminating information, and transferring calls.
Check in students and alumni, notify Advisor, and monitor flow of appointments.
Educate students on the Handshake Platform: Setting up profile, scheduling appointments, job/internship search basics, events calendar.
Gain knowledge of and assist students and alumni utilizing online and print resources in the Career Library.
Participate in and promote Career and Employer Relations programs, resources, services and events.
Utilize office tools including Handshake, Google Calendar, printers, copier, phones and fax machine.
Replenish paper and supplies from closet as needed.
Keep front desk area cleaned and organized and assist in opening/closing procedures.
Complete other duties as assigned.