Career Advisor (800017)

Equus•Scranton, PA

5d•$46,000 - $46,000•Onsite

About The Position

The Career Advisor role involves working one-on-one with young adults, ages 17-24, to promote career decision-making, develop career/employment plans, facilitate placement into subsidized training/work experience activities, and assist with employment acquisition. The position requires building professional relationships to help individuals overcome challenges in obtaining and retaining employment. This includes assessment, individualized attention, and coordination. The role also involves maintaining accurate participant files, providing case management with a focus on self-sufficiency, conducting client orientations, working with training providers, facilitating professional development workshops, maintaining client databases, ensuring participants follow through with their Individual Employment Plans, providing individualized assessments, making referrals to community services, completing enrollment documentation, resolving attendance issues, assisting with project reports, and collaborating with the business services team to identify job opportunities and necessary qualifications. Additionally, the role may involve social media promotion, content creation (text, video, images), scheduling posts using applications like CANVA and Constant Contact, and coordinating social media content targeted at youth aged 17-24. Other duties reasonably related to job responsibilities may be assigned.

Requirements

Ability to maintain flexibility as needs of contract or contractor require.
Proficiency with the use of MS Office and Google docs.
Ability to prioritize tasks and document visits and contacts.
Demonstrated telephone, computer and strong written and verbal communication skills.
Ability to thrive in environments with multiple stakeholders, frequent change, and diverse objectives.
Professional understanding of a vast array of occupations and career paths.
Bachelor's degree from an accredited college or university in education, social services, and/or communications or experience commensurate with the position.
Demonstrates strong customer service skills.
Strong presentation skills with public speaking or outside sales experience recommended.
Clean driving record.
Clear background - FBI Fingerprint, Criminal History and Child Abuse Clearances.

Nice To Haves

Prior case management experience preferred.
Knowledge of Scranton, PA/Lackawanna County, PA community recommended/preferred.
Experience working with young adults (17 - 24) preferred.

Responsibilities

Build a professional one-on-one working relationship with young adults to aid in eliminating challenges that are hindrances to obtaining and retaining employment.
Prepare, organize, and maintain accurate, updated information in both electronic and paper participant files reflecting the entire history of a program participant including log of supportive services issued.
Provide case management with a focus on helping customers to prepare for employment that leads to self-sufficiency.
Provide consistent and comprehensive case management, documentation and follow-up.
Conduct client orientation /on-Boarding.
Work with local training providers and/or placement sites to ensure appropriate documentation is completed and received.
Facilitate professional development workshops as assigned.
Maintain organized database of clients and keep detailed documentation (case records) of all contacts with clients.
Ensure participants follow through with planned activities as outlined in developed Individual Employment Plan.
Provide individualized assessment of work.
Provide referrals to appropriate community service or social service agencies when needed.
Accurately complete required documentation for enrollment.
Create solutions to participant attendance problems.
Assist in the preparation of project reports as needed (participation, placement).
Work collaboratively as part of the business services team to identify which jobs are available, what qualifications are needed, and which workshops and trainings can best prepare jobseekers for these positions.
Participate in activities including training, capacity building, and professional development.
Work with leadership to identify operational challenges and to design and implement process improvements.
Provide operational support and coverage as needed/assigned.
Provide operations support for all compliance driven standards.
Promote products, services, and content over social media, in a way that is consistent with an organization’s brand and social media strategy.
Create content, including text posts, video, and images for use on social media.
Schedule social media posts using applications such as CANVA and constant contact.
Coordinate and administer the development of quality social media content targeted at youth between the ages of 17-24.
May be assigned other tasks and duties reasonably related to their job responsibilities.