Career Advisor I-Henderson

State of North Carolina

8h • Onsite

About The Position

The position is based in a local office in Henderson and is part of a diverse team of Division of Workforce Solutions (DWS) professionals serving Vance County. This entry level consultative role administers DWS policies and rules, provides guidance and assistance, and advocates employment for job seekers within the business community to ensure DWS goals are met. Responsibilities include delivering employment services, job training. May be devoted exclusively or in part to providing services to specific categories of workers like veterans, disabled veterans, older workers, or justice involved. The position will plan, promote, review and evaluate services, while supporting job seekers through assessments, referrals, job development, placement, career development assistance and connections to supportive services. Duties also involve conducting interviews, entering information into databases, researching job orders, and taking job listings from businesses by phone or in person. May require additional duties on a Center-by-Center basis and are at management's discretion. May be asked to travel as requested based upon business need. Work is performed under the supervision of the DWS Manager at the NCWorks Career Center in Henderson.

Requirements

• Bachelor’s degree from an appropriately accredited institution with related experience in human resource administration, case management, job development and placement, employment counseling, vocational guidance and counseling, social work, vocational rehabilitation, claims analysis, or related public contact work dealing with job applicants and employers in a variety of functions; or Associate degree and two years of experience in human resource administration, case management, job development and placement, employment counseling, vocational guidance and counseling, social work, vocational rehabilitation, claims analysis, or related public contact work dealing with job applicants and employers in a variety of functions; or an equivalent combination of education and experience.

Nice To Haves

• Ability to learn methods to provide employer/jobseeker counseling, teach interview skills/techniques, or to match applicant skills to job openings.
• Gather information from employers and jobseekers with diverse backgrounds regarding job duties, required competencies, and minimum education/experience.
• Ability to interpret program guidelines, review data, conduct problem solving activities, and prepare written documentation.
• Ability to use or learn to use computer software applications to manage daily tasks, record program activities, and access program data.
• Ability to learn customer service activities in accordance with agency standards.
• Ability to communicate orally or in writing to a variety of audiences.

Responsibilities

• Delivering employment services
• Job training
• Providing services to specific categories of workers like veterans, disabled veterans, older workers, or justice involved
• Planning, promoting, reviewing and evaluating services
• Supporting job seekers through assessments, referrals, job development, placement, career development assistance and connections to supportive services
• Conducting interviews
• Entering information into databases
• Researching job orders
• Taking job listings from businesses by phone or in person

Benefits

• 12 Annual Paid Holidays
• monthly accrual of vacation and sick leave
• North Carolina State Health Plan administered by Aetna
• Supplemental Benefits including Flexible Spending Accounts, Accident Insurance, Cancer & Specified Disease, Critical Illness, Dental, and Vision
• NC State Retirement (TSERS), 401(k), and 457 savings plans
• WeSave Employee Discounts
• Eligibility for the Public Service Loan Forgiveness Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees