Career Advisor - Choices/SNAP

Career Team•Plano, TX

2d•Onsite

About The Position

Career Team is a leading workforce development organization that uses technology and personalized services to help job seekers. They are seeking a Choices/SNAP Career Advisor to provide career counseling, case management, and follow-up services for participants in the Choices and SNAP programs. This role involves assessing needs, developing employment plans, counseling clients on opportunities, and referring them to appropriate services. The advisor will also conduct group sessions, maintain case files, and ensure compliance with program regulations. The position requires meeting program benchmarks and participating in staff events. The company culture emphasizes a "ZAG" mindset and a commitment to making a difference.

Requirements

Bachelor’s degree in a related field and 1-2 years of work experience or a satisfactory equivalent of education and experience
Strong communication skills
Knowledge about community resources
Strong analytical and problem-solving skills, with the ability to make well-thought-out decisions
Able to work with and relate to participants and be culturally sensitive
Must be computer literate and have MS Applications (Word, Excel, and Outlook) skills at minimum, and the ability to learn specialized databases and software systems
Ability to work in a variety of settings with a culturally diverse customer base with the ability to be culturally sensitive
Ability to serve as a role model to customers and motivate them towards achieving goals
Ability to meet and/or exceed set goals and objectives
Excellent interpersonal, time management, customer service, organizational skills, and communication skills, both oral and written, required
A Valid Driver’s License

Nice To Haves

Bilingual or Multilingual
Strong multitasking abilities and proactive approach to tasks
Training in Trauma Informed Care, evidence-based practice, and/or whole family services

Responsibilities

Provide Choices/SNAP case management services to eligible participants
Complete intake and eligibility determination for the given workforce program
Assess jobseekers’ employment and training needs and abilities through interviewing, testing, and other methods
Enter data into Work In Texas and/or TIERS and any participant information system as required, and any other database as required by the One-Stop system
Guide jobseekers through the preparation of individual employment plans (IEP) based on their specific occupational goals
Counsel clients on available job opportunities, training programs, and other services
Refer individuals to appropriate services, training programs, or job opportunities and follow-up on those activities
Conduct orientation sessions, workshops, job clubs, and other group presentations for clients
Follow all policies, procedures, and regulations related to eligibility documentation; ensure that case files have originals and/or copies of eligibility documentation
Maintain accurate individual case files for each registered customer assuring that each file contains all required eligibility documents and meets compliance requirements
Provide referral and tracking of eligible customers into contracted programs provided on-site at the One-Stop centers and/or located in the community in accordance with established contracts
Meet and/or exceed program benchmarks
Participate in all staff-related events as required, including but not limited to training, staff meetings, and individual supervision
Complete all required reports
Approach each day and task with a “ZAG” mindset
Other duties and projects as needed