Job Coaching (B)

Triangle•Malden, MA

1d•Onsite

About The Position

Triangle is hiring a Career Advancement Specialist for its Day Services at Broadway Day Services. The position equips adults with disabilities to pursue career and personal goals, participate in supported employment, and progress toward competitive employment in the community. The specialist develops job-readiness skills and career and collegiate opportunities; provides individualized job and pathway coaching; builds relationships with employers and community partners; supports participants’ independence and self-advocacy; and coordinates with families, case managers, and other support-team members. The role also includes transportation to employment-related activities, documentation and billing, progress tracking, and participation in ISP/Life Plan processes. The position is full-time, 40 hours per week, Monday through Friday, 8:00 a.m. to 4:30 p.m., with flexibility for evenings, weekends, and employment-site schedules. The work is based at Broadway Day Services and includes activities in community settings and supported employment sites.

Requirements

High school diploma required.
Massachusetts driver's license and clean driving record required.
Personal vehicle required.
Ability to communicate verbally and to read, analyze, interpret, and write documents.
Ability to respond to and navigate common inquiries or complaints from regulatory agencies or family members.
Ability to meet the position’s physical demands, including occasionally lifting or moving up to 25 pounds.
First Aid/CPR and Safety Care certification, or willingness to become certified.

Nice To Haves

Additional education preferred.
One to three years of human services experience preferred.
Marketing and/or sales experience preferred.

Responsibilities

Equip individuals with disabilities with job-readiness skills for employment or collegiate pathways.
Create an inviting, innovative learning environment and develop activities and opportunities focused on personal and professional development.
Develop and implement career, social, employment, and collegiate experiences that support participant-driven goals.
Produce and adjust the weekly supported-employment schedule and monitor contract utilization.
Connect with community employers to identify or create employment opportunities and collegiate support.
Facilitate after-hours social opportunities and community engagement.
Establish training and job-shadowing opportunities with local businesses; develop job leads and employer relationships.
Monitor participants’ job performance, attitudes, and behavior for appropriateness.
Integrate independent-living, self-advocacy, and soft skills into activities and program offerings.
Provide individualized participant support, including one-to-one job or collegiate-pathway coaching when needed.
Conduct initial and ongoing assessments for personal growth.
Communicate with families about employment or collegiate progress and needs.
Help participants develop natural supports to promote community integration and independence.
Train participants in skills related to employment and collegiate pathways, including travel training, hygiene, and self-advocacy.
Transport participants to interviews, employment assessments, job searches, and other employment activities.
Communicate professionally with employers and collegiate stakeholders and troubleshoot issues at supported sites.
Coordinate with the Case Management team to support individuals’ ISP/Life Plan goals and participate in related meetings as needed.
Collect accurate data for ISP/Life Plans, behavior plans, and monthly progress notes as directed by the Site Manager or Assistant Site Manager.
Submit daily billing and progress notes using Penelope software and contribute to monthly ISP/Life Plan goal-tracking notes.
Perform one-to-one job development and complete related documentation and billing.
Provide direct care or group-site supervision when necessary; prepare and deliver lessons that foster personal and professional growth.
Follow safety policies and emergency procedures and maintain current case notes, data, employment records, and schedules.
Provide and bill required contract service hours weekly; plan and facilitate job clubs or events and bill accordingly.
Check in weekly with relevant parties about progress, challenges, plan progress, and behavior data.
Work toward department placement and annual goals; participate in progress meetings as requested.
Complete reports, observations, career-readiness assessments, and job coaching as requested; meet one-to-one with caseload participants as needed.
Develop 10 employer relationships or leads per month and place 10 participants in competitive, integrated employment outside supported group sites.
Participate in team meetings and meet with the Site Manager or Assistant Site Manager monthly for supervision and as needed.
Communicate with employers, propose implementation or production goals, and respond professionally to questions.
Flex the workweek as required by employment sites and job-coaching schedules and inform the Site Manager of changes.
Adhere to Triangle policies and procedures; foster a positive, solution-oriented culture; promote employment, self-advocacy, and independence; communicate with the supervisor; manage time and workload effectively; and report to work prepared and on time.
Perform other duties as assigned.