Care Transition Coordinator

PurposeCare•Winfield, IL

About The Position

The Care Transition Coordinator is an experienced field marketer responsible for company growth. The role develops the company's Home Health/Home Care presence within supportive living and home- and community-based residences, and generates referrals by building relationships with area hospitals, healthcare systems, case managers, and other community resources. The coordinator participates in planning to achieve company goals, manages the referral process—including identifying home health needs, verifying benefits, and coordinating care—and cultivates relationships that contribute to company growth. The position represents the agency professionally and compassionately, prepares weekly reports on marketing activities, expands the referral network, and complies with company compliance and HIPAA requirements. Other duties may be assigned.

Requirements

  • At least 18 years old.
  • One year of Home Health/Home Care, marketing, or case management experience, or a combination of these.
  • Valid driver's license.
  • Excellent oral, written, and active listening skills.
  • Ability to work independently, maintain confidentiality, and meet assigned deadlines.
  • Sound judgment and good decision-making skills.
  • Ability to organize and prioritize work.
  • Ability to establish good working relationships internally and externally.
  • Ability to sit at a desk and listen effectively on the telephone for long periods.
  • Professional appearance and demeanor.
  • Ability to use office equipment and proficient computer skills.
  • Patient and friendly manner.
  • Ability to work evenings or weekends as required.

Nice To Haves

  • Bachelor's degree preferred.

Responsibilities

  • Participate in short- and long-range planning to achieve company goals and objectives.
  • Manage the complete referral process, including identifying home health needs, verifying benefits, and coordinating care.
  • Cultivate new and existing relationships that contribute to company growth.
  • Represent the agency in a professional, prepared, and caring manner.
  • Prepare weekly reports on marketing activities.
  • Initiate and expand the referral network.
  • Comply with company compliance requirements and HIPAA regulations.
  • Perform other duties as assigned.

Benefits

  • Competitive compensation.
  • Schedule flexibility.
  • Ongoing growth, training, and professional development.
  • Medical and prescription drug plan.
  • Telehealth.
  • Dental insurance.
  • Vision insurance.
  • 401(k).
  • Life insurance.
  • Short- and long-term disability insurance.
  • Mentor, on-call, and referral programs.
  • Opportunity to apply for positions at other PurposeCare locations.
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