Medical Sales Representative (Hunstville, Alabama). - ProHealth Home Health & Hospice

ProHealth Home Health and HospiceHuntsville, AL
Hybrid

About The Position

Care Transition Coordinators serve as the primary liaison between the company and referral sources. Responsible for developing, maintaining and servicing community relations in several settings. Serves as a resource to provide education and information on company’s programs and services to patients, caregivers, physicians, case managers, discharge planners, social workers and others. CTC is responsible for obtaining patient referrals within the assigned territory for the company.

Requirements

  • Associates Degree in Business, Nursing, Marketing, or Healthcare related field. In lieu of degree, five or more years of experience in Business to Business and/or industry selling experience.
  • One year of sales experience. One or more years of related nursing experience may be substituted for sales experience.
  • Current Alabama Driver’s License
  • Current Automobile Liability Insurance
  • Reliable Transportation
  • Cell Phone
  • Medicare guidelines for home care services
  • Communication and relationship development skills
  • Problem identification, resolution and strategic planning
  • Communications, public relations and health education
  • Basic knowledge of sales
  • Community assessment identification related to geriatric needs
  • Knowledge of physician, hospital, skilled nursing facility, case management and discharge planning service needs.
  • Ability to effectively communicate homecare and hospice services with all levels of the healthcare industry.
  • Ability to accept responsibility for the direction, control and planning of activities.
  • Ability to handle stressful situations and deadlines.
  • Ability to demonstrate strong communication skills.
  • Promotes team efforts and works well with others.
  • Recognizes the rights and responsibilities of company and patient confidentiality.
  • Ability to manage multiple assignments and can redirect priorities on short notice.
  • Ability to travel within assigned territory and to sales meetings.

Nice To Haves

  • Bachelor’s Degree in Business, Nursing, Marketing or Healthcare Related Field.
  • Formal sales training
  • Two to five years of sales experience.
  • One or more years of sales or nursing experience in home Health or Hospice.

Responsibilities

  • Manage Sales Performance: Meet monthly Home Health and/or Hospice budgets on a consistent basis. Review territory regularly and discuss with manager to optimize market potential. Hold sales meetings to work with operations to achieve company goals. Be prepared, organized, and engaged in all subject matters.
  • Territory Management: Effectively and efficiently target assigned territory, including communication and education of home health and hospice services while utilizing available resources. Develop and implement weekly and monthly call plans for optimal territory productivity. Engage in strategic planning for the territory. Identify new referral sources and maximize opportunities to grow business. Cover assigned territory efficiently on a weekly, monthly, and quarterly basis. Maintain knowledge and understanding of all systems used to track referrals and referral sources to obtain data for discussing trends at sales meetings. Meet territory-specific daily and weekly call quotas. Maintain accurate assignment reports.
  • Customer Knowledge and Market Dynamics: Understand referral sources' businesses, practices, organization structures, and key decision-makers. Be aware of market conditions and trends, including specific opportunities and challenges. Assess market potential and differentiate between physician and facility opportunities. Understand the strengths and weaknesses of home health and hospice competition, including competitive sales efforts and market share. Determine and maintain referral source potential and productivity.
  • Strong Selling Skills: Ensure pre-call planning and objectives are appropriate and demonstrated. Utilize knowledge of the sales process. Focus on relationship building and maintenance. Appropriately use resources such as sales materials, branch staff, medical directors, and marketing budgets. Problem-solve and resolve conflict.
  • Administrative Duties: Attend all meetings promptly and be engaged. Complete all assignments given by the manager on time. Document sales calls appropriately and by the deadline of Monday at 8 am. Log expenses and complete reporting by the deadline. Follow up on all pending referrals. Complete timesheets and mileage by 9 am Monday morning.
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