Care Team Specialist II - Home Health & Hospice

Jefferson Healthcare • Port Townsend, WA

8d • Onsite

About The Position

Jefferson Healthcare is looking for an enthusiastic and detail-oriented individual to join our Home Health & Hospice team as a Care Team Specialist II. In this role, you will focus on admission scheduling, referrals, and authorizations, ensuring that all necessary information is gathered and communicated to the appropriate parties. This position is office-based, allowing you to work closely with our clinical staff. Your responsibilities will include coordinating treatments and services, ensuring that all scheduling aligns with insurance company requirements, managing visit changes, and collaborating with nursing and therapy staff to meet regulations and address patient needs. Our care team works efficiently from the point of referral to service discharge, handling tasks such as authorizations, phone calls, chart scanning, faxing, and generating reports. The team collectively manages a phone volume of 40-60 calls per day. We prioritize compassion, care, and creating a supportive environment within our team. If you are seeking an exciting opportunity to make a meaningful difference in the lives of our patients, we encourage you to apply today.

Requirements

• High School degree or equivalent required
• Two years of related experience in a medical group office or other related experience required
• Experience or education providing basic knowledge of medical terminology required

Nice To Haves

• Epic experience preferred
• Insurance experience preferred

Responsibilities

• Admission scheduling, referrals, and authorizations
• Gathering and communicating necessary information to appropriate parties
• Coordinating treatments and services
• Ensuring scheduling aligns with insurance company requirements
• Managing visit changes
• Collaborating with nursing and therapy staff to meet regulations and address patient needs
• Handling authorizations, phone calls, chart scanning, faxing, and generating reports
• Managing a phone volume of 40-60 calls per day

Benefits

• Competitive wages based on experience
• Low premiums for Medical, Dental, Vision, and Prescription coverage for employees and their families
• Comprehensive benefits package, including PTO, PSL, Employee Assistant Program, Voluntary Benefits, and Retirement Plans
• Opportunities for growth and development
• Supportive and inclusive work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED