Care Team Lead

Giving Home Health Care•Oak Ridge, TN

2d•Onsite

About The Position

The Care Team Lead oversees the operations of our care team, which includes all care team members. Reporting directly to the Care Team Director, this position is responsible for providing leadership, guidance, and support to the care team members, ensuring the accuracy of records, and keeping goals on track. This role encompasses training and development, quality assurance, and performance management to ensure the efficient delivery of high-quality care.

Requirements

Minimum 1 years of Supervisory experience required.
Key competencies include delegation, critical thinking, problem solving, and leadership.

Nice To Haves

Healthcare experience preferred.
Minimum 1 years in a Care Team or Patient Navigation role is preferred.

Responsibilities

Provide direct leadership to the care team members, fostering a positive and collaborate work environment
Set clear expectations, goals, and priorities for team members, aligning their efforts with organizational objectives
Develop and implement training programs and resources to ensure that team members are equipped with the necessary skills and knowledge to perform their roles effectively
Provide ongoing guidance and support to enhance the professional development and competency of team members
Oversee the timeliness, accuracy, and completeness of medical records, letters of medical necessity, and other documentation prepared by team members prior to submission
Implement quality assurance measures and conduct regular audits to ensure compliance with regulatory requirements and organizational standards
Work closely with the Care Team Director to establish and track performance metrics, goals, and objectives for the team
Monitor progress towards goals, identify areas for improvement, and implement strategies to keep the team on track to meet targets
Foster a culture of collaboration and teamwork within the care team and across interdisciplinary departments
Facilitate effective communication and coordination between team members to ensure seamless and excellent patient care delivery and continuity of services