Animal Care Team Lead

Animal Rescue League Of Iowa • Des Moines, IA

3d • Onsite

About The Position

The Animal Rescue League of Iowa (ARL) is seeking an Animal Care Team Lead to help guide the daily operations of our Animal Care team. This role is ideal for someone who enjoys mentoring others, solving problems, maintaining high standards of animal care, and creating a positive experience for staff, volunteers, and visitors alike. Every day, you'll play an important role in ensuring animals receive compassionate care while helping your teammates succeed in one of the largest animal welfare organizations in the state. At the ARL, our work is grounded in compassion, teamwork, and service. As Iowa's largest nonprofit animal welfare organization, we care for thousands of animals each year while helping pets and people build lifelong bonds through adoption and community programs. As our Animal Care Team Lead, you'll be more than someone who oversees daily tasks—you'll help set the tone for the team. By leading with empathy, accountability, and a willingness to jump in wherever needed, you'll help create an environment where both people and animals can thrive. Your leadership will directly impact the quality of care our animals receive while supporting a team dedicated to giving every animal the best possible chance at a new beginning.

Requirements

• At least one year of professional animal care experience.
• High school diploma or GED.
• Strong communication skills.
• Strong customer service skills.
• Strong problem-solving skills.
• Basic computer proficiency.
• Ability to thrive in a fast-paced environment.
• Willingness to learn, support others, and lead with integrity.

Nice To Haves

• Experience mentoring or training others.
• Previous customer service experience.

Responsibilities

• Coordinate the daily work of the Animal Care and Animal Flow teams.
• Serve as a hands-on leader, stepping in wherever support is needed.
• Monitor the health, behavior, and well-being of animals.
• Ensure concerns are communicated promptly to the appropriate teams.
• Maintain accurate records that support exceptional care.
• Mentor and develop staff.
• Partner with volunteers.
• Maintain a clean and organized facility.
• Ensure supplies and resources are available for daily operations.
• Help move animals through the shelter.
• Assist visitors.
• Coach a teammate through a challenging situation.

Benefits

• Opportunity to make a meaningful impact on the lives of animals and people.
• Join a team that values collaboration, compassion, and continuous learning.
• Work towards a shared mission of giving every animal the care, respect, and second chance they deserve.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED