Lead Animal Care Technician

Broadmore Pet Retreat•Shawnee, KS

6d•Onsite

About The Position

At Broadmore Pet Retreat, we are seeking passionate dog lovers to join our team and provide top-notch care for our furry clients. As a Lead Animal Care Technician, you will be a conscientious, detail-oriented caregiver with a flexible schedule and a desire to lead others. We are committed to creating a safe, fun, and rewarding work environment focused on pampering pets and ensuring everyone's happiness.

Requirements

Previous leadership experience and a natural drive to lead.
Dependability, focus, and adherence to facility standards and safety protocols.
Comfort with computers and technology, including learning and operating kennel software.
Ability to work well with others to complete duties and provide excellent care.
Ability to communicate properly, promptly, and effectively with team members, management, and pet parents.
Flexible schedule, including willingness to work evenings, weekends, and holidays.
Keen observation skills to ensure guest safety and comfort, and to report issues.
Comfort with dogs of all sizes and breeds.
Ability to stand/work upright for multiple hours, in all weather types.
Ability to lift at least 50 lbs.
Ability to remain active throughout the shift.

Nice To Haves

Previous pet care/animal experience is preferred, but not required.
A love for animals is a must.

Responsibilities

Set the standard for optimum operation of the center and lead the team by example.
Train staff on their roles and provide necessary advice and resources for success.
Take charge of the facility in the absence of management and communicate important information, including dog behavior, supply needs, and potential incidents.
Oversee dog playgroups, managing their behavior and playtime.
Learn and apply knowledge of animal behavior, including canine body language, to ensure a safe environment and make dogs comfortable.
Manage the cleanliness of kennels and play areas, maintaining high cleaning standards, including cleaning toys, washing dishes, mopping floors, vacuuming, and handling messes.
Feed pets according to instructions, ensure fresh water, clean bedding, and comfortable overnight spaces.
Administer medication as per veterinary instructions.
Use common sense to solve problems related to the care of dogs.
Proactively take on various tasks within the center.
Communicate effectively with team members to ensure everyone is aligned.
Provide excellent customer service and enthusiastically interact with pet parents.
Follow established safety protocols diligently to ensure a safe and fun environment for pets and staff.
Demonstrate a love for dogs and comfort with dogs of all sizes and breeds.