Care Team Engineer

Marriott•Fernandina Beach, FL

9h•Onsite

About The Position

The Care Team Engineer is responsible for performing scheduled preventative maintenance in guest rooms, meeting rooms, and public spaces. This includes tasks such as flipping/inspecting mattresses and box springs, assembling bed frames, vacuuming, spot cleaning carpets and upholstery, dusting, touch-up painting, and ensuring hardware and appliances are present and in working order. The role also involves inspecting and repairing grout and caulking, maintaining and repairing guest rooms according to property procedures, and performing miscellaneous minor repairs like tightening toilet seats, changing light bulbs, and patching walls. General cleaning of guestroom surfaces, including tubs, tile, floors, windows, and mirrors, is also a key responsibility. The engineer must report any serious maintenance issues, findings, or safety hazards to the manager/supervisor immediately. Additionally, the role requires adherence to all company safety and security policies, reporting accidents and unsafe conditions, and completing safety training. The position involves maintaining a professional appearance, protecting company assets, and providing excellent guest service by anticipating and addressing needs. Developing positive working relationships and supporting team goals are also important. The role requires the ability to reach overhead and below the knees, bend, twist, pull, and stoop, as well as move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance, and assist with objects weighing over 50 pounds. Standing, sitting, or walking for extended periods is also part of the job. The company, Marriott International, is an equal opportunity employer that values diversity and fosters an inclusive environment. The Ritz-Carlton, as part of Marriott International, is known for creating exceptional guest experiences and upholding luxury service standards through its "Gold Standards," which include the Employee Promise, Credo, and Service Values.

Requirements

High school diploma or G.E.D. equivalent.
Less than 1 year related work experience.
No supervisory experience.
None

Responsibilities

Perform scheduled preventative maintenance in guest rooms, meeting rooms, and/or public spaces.
Flip/inspect mattresses, box springs and assemble bed frames.
Vacuum behind and underneath furniture.
Spot clean carpets and upholstery.
Dust and perform touch-up painting.
Touch-up furniture ensuring all necessary hardware and appliances are present and in working order.
Replace light fixtures.
Inspect and repair grout and caulking.
Maintain, repair and clean all guest rooms in accordance with property room preventative maintenance procedures and standard guidelines.
Perform miscellaneous minor repairs such as tightening loose toilet seats, changing light bulbs, and patching holes in walls.
Perform general cleaning of all guestroom surfaces to include tub, wall tile, hard floors, walls, windows, mirrors.
Report any serious maintenance problems, unusual findings, or safety hazards immediately to the manager/supervisor.
Follow all company safety and security policies and procedures.
Report accidents, injuries, and unsafe work conditions to manager.
Complete safety training and certifications.
Follow all company policies and procedures.
Ensure uniform and personal appearance are clean and professional.
Maintain confidentiality of proprietary information.
Protect company assets.
Welcome and acknowledge all guests according to company standards.
Anticipate and address guests’ service needs.
Develop and maintain positive working relationships with others.
Support team to reach common goals.
Ensure adherence to quality expectations and standards.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
Assist with moving, lifting, carrying, and placing of objects weighing in excess of 50 pounds.
Stand, sit, or walk for an extended period of time or for an entire work shift.
Perform other reasonable job duties as requested.