Care Support Specialist

Eisenhower Center•Ann Arbor, MI

4d•Onsite

About The Position

We are growing and looking for Care Support Specialist's! Do you have a caregiving background? Do you have experience providing exceptional care and redirecting behaviors? Do you have knowledge of CMH/TBI residents? If so, we invite you to consider a career at Eisenhower Center. Below are more details before you decide to apply: Location: Ann Arbor, MI Position: Care Support Specialist Hourly: $18.40 Benefits start after 30 days: Health, Dental, Vision and many more All offers of employment are contingent upon background screens.

Requirements

Client focused and strong communication skills.
Take the initiative to provide excellent care and goal driven with clients.
Engaged and collaborative with clients and coworkers.
Trustworthy, reliability and confidentiality at all times.
Committed to building and supporting a culture that is inclusive for all.
Following all processes, policies, and procedures.
Focus on our purpose to create and maintain a safe and positive environment for our clients, making an impact on their daily lives.
Maintain zero advisements for any performance related issues including – attendance, documentation, compliance, engagement, attitude and paraverbal.
Must be on time for all shifts and must be in attendance for shift report during shift exchange.
Accuracy and completeness with Daily Progress Notes (DPN), Direct Data Sheet (DDS) and any other unit documentation.
Fully compliant with all organizational training and updates in policies.
Maintaining full engagement with residents while on shift.
Maintain a positive attitude on the floor and with all residents and staff.
Ensure there is no poor paraverbal usage while on the floor with residents and staff.
Excellent verbal and written communication skills
Ability to work independently or as a collaborative member of a team
Ability to direct other team members and coach others
Knowledge of CMH/TBI residents and behavioral redirection
Ability to provide exceptional care and assistance with ADLs
Demonstrating client-focused strategy skills
Demonstrated skill in reporting, and summarizing daily tasks and worksheets
Ability to make decisions and take initiative in problem resolution
Ability to exercise tact and responsibility with handling confidential information

Nice To Haves

A minimum education of high school diploma or GED.
Valid Driver License and reliable transportation.
Previous experience in healthcare field
Experience with providing direct care to individuals with disabilities.
Ability to accept constructive feedback.
Ability to pass background checks as required by regulatory agencies
Ability to follow instructions, work independently and demonstrate patience and empathy.
Strong interpersonal and communication skills.

Responsibilities

Provide opportunities through the day to help residents meet their goals.
Adhere to the person-centered plans, and behavior plans as written for each resident.
Provide quality of care and safe and healthy setting free from harm while upholding the rights of all residents.
Create a space of trust and relationship with all residents.
Transport residents and attend appointments, advocate, and obtain necessary documentation, when needed.
Must remain awake and immediately accessible in all homes requiring 24/7 care.
Staff in Full Time/Part Time Slots are expected to work the set schedule consistently and are permitted to pick up additional shifts with approval.

Benefits

PTO
Employee Stock Ownership Plan eligible to participate after 1 year & 1,000 hours of employment
401(k)
Medical, Dental, & Vision Insurance
Flexible Spending Account for Medical and Dependent Care
Employer Paid Life Insurance and Long-Term Disability
Voluntary Life Insurance and Short-Term Disability available
Student Stipend
Employee Discount Program
Continuing professional development opportunities