Care Support Coordinator

Classic LifeCare • Vancouver, BC

6d • CA$24 - CA$26 • Hybrid

About The Position

Classic LifeCare is a trusted, family-run home care agency in Vancouver dedicated to delivering compassionate, high-quality care. We are looking for a motivated and people-focused Care Support Coordinator (CSC) to join our team and support the growth of our private home care services. This is an ideal role for someone who thrives in a fast-paced healthcare environment, enjoys building client relationships, and is excited to contribute to business growth and community outreach.

Requirements

• Experience in healthcare, home care, or medical office settings preferred (MOA, Unit Clerk, HCA, Nurse, etc.)
• Knowledge of home care services or private healthcare is an asset
• Strong communication skills (verbal and written English)
• Excellent organizational, scheduling, and time-management skills
• Experience with AlayaCare, scheduling systems, or Microsoft 365 is an asset
• Valid driver’s license and reliable vehicle (required)
• Clear Criminal Record Check with vulnerable sector clearance

Nice To Haves

• Strong passion for client care, relationship building, and community engagement
• Comfortable with in-person meetings, networking, and travel throughout Vancouver
• Proven ability to manage multiple priorities in a healthcare or service environment
• Dedicated, proactive, and solutions-focused—especially when managing client challenges
• Interest in contributing to the growth of a private healthcare business

Responsibilities

• Grow our private home care client base through community outreach, networking, and relationship building
• Meet with clients and families to assess needs and recommend care solutions
• Coordinate and manage home care scheduling to ensure seamless service delivery
• Act as the main point of contact for clients, supporting them through changes, conflicts, and ongoing care needs
• Develop and maintain client care plans aligned with expectations
• Handle client inquiries, concerns, and service adjustments professionally and efficiently
• Collaborate with internal teams including nursing, scheduling, and leadership
• Support marketing initiatives by contributing client success stories and testimonials
• Participate in on-call rotation for urgent care coordination needs

Benefits

• Work with a well-established, family-run home care provider
• Make a meaningful difference in clients’ lives every day
• Be part of a growing healthcare team with opportunities to contribute and advance
• Dynamic role combining healthcare, client experience, and business growth

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed