Care Regulation and Investigations Officer
About The Position
As an Investigation & Compliance Officer with the Department of Seniors and Long Term Care, you will be responsible for the licensing, auditing, and compliance functions related to licensed Nursing Homes and Residential Care Facilities, as well as investigation functions in Homes for Special Care and Hospitals. This role offers an opportunity to make a meaningful impact on the lives of residents and patients, ensuring their safety and well-being through diligent oversight and proactive measures. If you are passionate about upholding high standards of care and have a keen eye for detail, we encourage you to apply.
Requirements
- Licenced professional from a healthcare setting plus five years related experience.
- Currently registered, or eligible for registration, with applicable professional association.
- Excellent communication, interpersonal, analytical, and time management skills.
- Ability to build, foster, and maintain effective relationships with all customers.
- Knowledge of human development and the aging process.
- Experience in a multi-disciplinary health long-term care environment.
- Demonstrated competency in licensing, auditing and investigating.
- Demonstrated proficiency with office automation suites.
- Bachelor degree in Nursing, Social Work, Occupational Therapy, Physiotherapy, or Nutritional Studies plus five years related experience; or Diploma in Nursing plus seven years related experience required.
Nice To Haves
- Working knowledge of current and applicable provincial legislation, regulations, polices, and standards.
- Experience in Continuing Care.
Responsibilities
- Coordinating and conducting thorough licensing inspections of Long Term Care Facilities, ensuring ongoing compliance with provincial legislation, regulations, policies, and standards.
- Prepare detailed licensing inspection reports, issue requirements, and submit recommendations for licenses and authorizations to operate.
- Leading investigations of abuse allegations on behalf of the Department of Seniors and Long Term Care, in accordance with the Protection for Persons in Care Act.
- Conduct inquiries and investigate allegations of resident and patient abuse in licensed long-term care facilities and hospitals, ensuring the protection of vulnerable individuals.
- Write reports and issue directives to health facilities to safeguard patients and residents.
- Conducting service audits as required to ensure quality and compliance.
- Participate in establishing benchmarks and performance measures for standards of care and service delivery, identifying changing trends to improve outcomes.
- Maintaining accurate statistics and gathering information/research to support decision-making and policy development.
- Draft briefing materials and correspondence for the Minister and senior management, ensuring clear and effective communication of findings and recommendations.
Benefits
- Defined Benefit Pension Plan
- Health
- Dental
- Life Insurance
- General illness
- Short and Long Term Disability
- Vacation
- Employee and Family Assistance Programs
- Career development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career
- Engaging workplace: our employees feel valued, respected, connected, and tuned in, we have forward-thinking policies and strategies
- Countless career paths
- A Dynamic, client-focused office environment where service excellence and teamwork are our focus.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
