Fraud Investigations Officer

First Merchants Corporation

About The Position

First Merchants Bank is seeking a Fraud Investigations Officer to manage customer fraud investigation cases. This role ensures compliance with all policies, procedures, and applicable state and federal banking regulations, aiming to minimize loss exposure for both the bank and its customers. The officer will be a key part of the institution's Security Program, contributing to loss control and anti-compromise measures, and acting as a liaison with law enforcement.

Requirements

Bachelor's degree in business, management, criminology, or a related field OR associate degree/ two years of college + two (2) years of related work/military experience OR four (4) years of related work/military experience (plus any additional required experience).
A minimum of three (3) years of experience conducting fraud investigations, financial crimes investigations and/or law enforcement investigations.

Responsibilities

Administer and ensure compliance of all segments of the institution's Security Program and its supporting policies, standards, guidelines and procedures, sharing areas of improvement whenever noted.
Prepare and submit Security Program/Fraud report statistics to Director of Bank Protection at least quarterly.
Serve as contact for fraud-related questions and work with Regional Presidents, Market Leaders, Banking Center Management, and Commercial Team members on matters that impact their line of authority. (Continually communicating with Director of Bank Protection).
Ensure that all security/fraud threats are communicated timely and prevention techniques are trained and practiced.
Assist in the continual development of loss control and anti-compromise measures to protect general assets, proprietary information and processes.
Complete Questionable Activity Reports (QARs) for Fraud Cases, ensuring QARs are completed on cases owned by other fraud team members.
Oversee filing of criminal cases with law enforcement and serve as liaison between bank and local and federal law enforcement authorities.
Serve on SAR Committee representing Bank Protection Team and presenting Bank Protection QARs
Assist in investigating suspected internal and external criminal violations including fraud, counterfeiting, suspicious incidents and policy violations that may become security issues to help mitigate risk and minimize loss to the bank and proceed with legal/criminal/civil actions if necessary attempting to recover directly (by phone and letter).
Attend all court hearings and answer subpoenas as assigned.