Care Promoter 1

ChenMed • Oakland Park, FL

2d • Onsite

About The Position

The Care Promoter 1, Float is an unlicensed medical professional cross-trained to perform routine administrative and clinical tasks that help keep medical centers running smoothly. Duties vary depending on the center’s size, location, and type. In addition to administrative work, the Care Promoter performs clinical duties under direct physician supervision and in accordance with state medical practice acts. The role supports physician-led care teams providing comprehensive primary care to a defined patient population.

The position includes patient intake, vital-sign measurement and documentation, routine screening and lab work, assistance with examinations and procedures, medication-related tasks under physician supervision, patient communication and follow-up, and health coaching. The Care Promoter also maintains clinical supplies and equipment, observes and reports changes in patient conditions, and documents work accurately and ethically. This float role may require travel to local centers for coverage and flexible work during evenings, weekends, or holidays as needed.

The listed hourly pay range is $17.00–$24.26. Final compensation depends on factors including experience, education, and geographic location. The position may also be eligible for bonuses or commissions. ChenMed describes its compensation and benefits as comprehensive and notes career development, advancement opportunities, and work-life balance; specific benefits are not detailed in the posting.

Requirements

• High school diploma or equivalent (GED).
• Graduation from a nationally accredited Medical Assistant, Patient Care Technician, Emergency Medical Technician (EMT), or Paramedic program.
• At least 1 year of work experience as a Medical Assistant, Patient Care Technician, EMT, or Paramedic.
• BLS for Healthcare Providers certification.
• Knowledge of medical products, terminology, services, standards, policies, and procedures.
• Strong interpersonal and customer-service skills, with compassion and empathy toward patients and families.
• Strong oral and written communication, time-management, and organizational skills.
• Ability to collaborate effectively with physicians, other clinicians, leaders, staff, and team members.
• Problem-solving mindset focused on patient needs and team goals.
• Basic phone and computer-operation skills; proficiency with Microsoft Office Suite, including Word, PowerPoint, Outlook, and Excel, as well as other word-processing, spreadsheet, database, email, and presentation software.
• Attention to detail and ability to maintain organized systems that support accurate reporting and timely patient flow.
• Ability to remain calm in busy or stressful situations.
• Spoken and written fluency in English.
• Ability and willingness to travel to local centers as needed for coverage.
• Flexibility to work evenings, weekends, and/or holidays as needed.

Nice To Haves

• Experience working with geriatric patients.
• Experience with an EMR system.

Responsibilities

• Measure and record patient vital signs and document patient interviews and medical histories.
• Catalog and communicate patient needs to the PCP, clinician, specialist, or other clinical personnel.
• Prepare patients for examinations, perform routine screening tests, assist physicians with exams, and explain treatment procedures and physician instructions to patients.
• Observe patients and report changes in their conditions to appropriate clinical personnel.
• Perform non-critical medical and therapeutic procedures based on medical instructions.
• Collect phlebotomy and other laboratory specimens and perform basic waived laboratory tests.
• Prepare and administer medications, change dressings, apply bandages, remove sutures, and perform other first-aid procedures under physician supervision; use CPR skills when necessary.
• Maintain supplies and equipment, stock and sterilize instruments, follow OSHA safety standards, and complete accurate, legal, and ethical documentation.
• Process patient phone messages, return calls, route messages to team members, and contact patients to obtain and relay information for the physician.
• Call prescriptions in to the pharmacy upon physician approval and authorization; authorized individuals may use the ChenMed Rx system to support physician medication dispensing.
• Use appropriate medical terminology and follow legal and ethical standards of professional conduct.
• Provide health coaching to a defined group of patients and follow up with coached patients through weekly calls.
• Travel to local centers as needed for coverage.
• Perform other duties as assigned and modified at the manager’s discretion.

Benefits

• Comprehensive benefits; details are provided through the linked employee benefits resource.
• Career development and advancement opportunities.
• Work-life balance.
• Potential eligibility for bonuses or commissions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED