Care Partner (Full Time)

Experience Senior Living•Fort Collins, CO

About The Position

Experience Senior Living is seeking a Care Partner to support residents and help them live life to the fullest. The role provides personal care and assistance with activities of daily living, housekeeping and laundry, and support with residents’ schedules and transitions. Care Partners communicate changes in residents’ needs, respond to calls, help maintain infection control and confidentiality, and support residents’ independence, personal choices, and spiritual needs. The position is full time, with shifts of 6 a.m.–2 p.m. or 2 p.m.–10 p.m., and may include varied schedules, weekends, evenings, and holidays.

Requirements

High school diploma or equivalent.
Complete all state-required and Experience Senior Living-specified training programs.
Ability to read and comprehend simple instructions and short correspondence, and to write simple correspondence.
Ability to present information effectively in one-on-one and small-group situations.
Ability to apply common sense when following detailed written or verbal instructions and to deal with difficult situations.
Ability to help residents transition from home to community through thoughtful engagement.
Ability to communicate effectively and warmly with management, team members, residents, family members, vendors, referral sources, and outside contacts.
Ability to make independent decisions.
Passion for working with and around senior citizens.
Knowledge of customer-service principles and practices, with the ability to ensure satisfaction, address service failures, and prioritize customer needs.
Ability to work varied schedules, including weekends, evenings, and holidays.
Maintain a neat, clean appearance consistent with the dress code.
Ability to communicate clearly, interpret complex information, and listen effectively.
Ability to build credibility and rapport through warm, helpful communication.
Ability to work cooperatively with others to achieve goals and objectives.
Ability to be tactful, maintain confidences, foster an ethical work environment, and handle situations honestly.
Ability to remain open to new information, change focus as demands change, manage transitions between tasks, and adapt to varying customer needs.

Nice To Haves

Certified Nursing Assistant or Home Health Aide certification.
Medication Assistance license or certificate, if applicable under state regulations.
CPR certification.
First Aid certification.

Responsibilities

Assist residents with personal care and activities of daily living according to assignments, resident requests, and service plans.
Perform assigned daily housekeeping tasks and laundry duties according to established procedures and standards.
Review and participate in 24-hour reports, shift-change reports, and verbal reports as needed.
Assist residents to and from scheduled life enrichment programs.
Promote residents’ personal choices, independence, and spiritual needs, and provide verbal encouragement and support.
Prioritize tasks to ensure appropriate service as residents’ requests and needs change.
Communicate changes in residents’ needs to the Director of Health & Wellness and communicate needs to other departments as they arise.
Respond promptly to resident pendant and wearable calls.
Ensure compliance with new resident care needs.
Maintain established infection-control practices.
Report all accidents and incidents to a supervisor as soon as possible, regardless of severity.
Maintain confidentiality of residents’ personal care information and honor their personal and property rights.
Be prepared for emergencies, including disasters and fires.