About The Position

The Care Partner is a support care provider who works under the direction of a Registered Nurse to promote a positive patient experience and provide basic patient care, daily living assistance, and comfort measures. The role partners with nurses, physicians, patients, families, and other healthcare providers to deliver safe, age-appropriate, culturally aware care. Depending on unit needs and approved training, duties may include advanced technical skills such as phlebotomy, simple treatments, dressing changes, oral suctioning, and discontinuing Foley catheters. The position also includes clerical and unit-support duties, such as retrieving data and transporting supplies, medications, and equipment. The Care Partner must communicate effectively, manage multiple tasks in a fast-paced environment, and respond compassionately and respectfully under stressful conditions. This is a part-time day position in the Cardiovascular ICU at Wellstar MCG Health Medical Center in Augusta, scheduled for 24 hours per week (two 12-hour shifts).

Requirements

  • Must be at least 16 years of age.
  • BLS, ARC-BLS, or BLS-I certification is required upon hire.
  • Ability to follow detailed directions.
  • Strong interpersonal skills.
  • Clear verbal and written communication skills, including the ability to document.
  • Ability to work independently and as part of a team.

Nice To Haves

  • High school diploma or GED; a rising senior in good standing in another or related field is also listed as an education qualification.
  • Graduation from a state-approved Certified Nursing Assistant or Patient Care Technician program.

Responsibilities

  • Partner with the healthcare team, patients, and families to support an excellent patient experience and patient-centered care.
  • Follow the plan of care as assigned or instructed by a licensed professional and contribute to care planning based on assigned tasks and patient or family input.
  • Protect patients’ rights and dignity and maintain confidentiality in accordance with HIPAA and privacy procedures.
  • Participate in hourly patient rounding; answer telephone calls and call lights promptly; address concerns or escalate them to the charge nurse when needed.
  • Offer assistance and comfort measures to patients and families.
  • Provide patient care under RN direction, including hygiene, nutrition, elimination, physical comfort measures, ambulation, and vital signs.
  • Perform approved advanced skills based on training and unit requirements, such as phlebotomy, EKGs, removal of Foley catheters and IVs, simple treatments, dressing changes, or oral suctioning.
  • Assist the RN and other healthcare team members with care delivery and direct patient admissions.
  • Monitor data entry for key patient safety information, participate in charge reconciliation, and perform audits as requested.
  • Support healthcare team initiatives, unit performance improvement, and professional nursing practice.
  • Transport unit supplies, patient-care supplies, medications, and equipment as assigned.
  • Communicate effectively with patients, staff, physicians, families, and visitors, including using AIDET and safety communication techniques such as ARRC.
  • Report completion of duties and communicate patient-care concerns, problems, or emergencies to the RN or charge nurse in a timely manner.
  • Document completion of patient care in the electronic medical record and maintain knowledge of role-related documentation tools for downtime situations.
  • Update patient whiteboards and communicate with patients about their care.
  • Maintain patient-care equipment; sequester, tag, and report malfunctioning devices.
  • Promote safety and infection control through hand hygiene, appropriate PPE, universal precautions, clean and uncluttered patient rooms and unit areas, and environment-of-care rounds.
  • Use proper body mechanics and patient-safe handling and assistive devices, such as lifts, transfer equipment, walkers, and gait belts.
  • Perform other duties as assigned and comply with Wellstar policies, standards of work, and code of conduct.
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