Care Partner - 3 West Neuro ICU Augusta

Wellstar Health System
•Onsite

About The Position

The Care Partner is a support care provider who works under the direction of the Registered Nurse. The role promotes a positive patient experience by partnering with nurses, physicians, the healthcare team, and other providers, while assisting patients with activities of daily living and comfort measures. Care Partners perform basic patient care functions such as ADLs, ambulation, and vital signs, and may perform advanced technical skills when trained and required by the unit, including phlebotomy, simple treatments, dressing changes, oral suctioning, and discontinuing Foley catheters. The role also includes clerical duties such as retrieving data, maintaining unit supplies, and transporting supplies and patient medications. The Care Partner must work effectively in a fast-paced, stressful environment, multitask, communicate clearly, take direction from different care providers, and demonstrate compassion, respect, organization, and a service mindset. This is a full-time night-shift role at Wellstar MCG Health Medical Center in Augusta, scheduled for 36 hours per week across three 12-hour shifts. The Care Partner provides patient care under RN direction, contributes to the plan of care, supports patient safety and dignity, and communicates patient needs and concerns promptly. The position also supports teamwork, documentation, equipment maintenance, and infection-control practices. Applicants must be at least 16 years old and hold BLS certification (or an accepted American Red Cross or instructor equivalent) upon hire. A high school diploma or GED is listed as preferred, as is graduation from a state-approved Certified Nursing Assistant or Patient Care Technician program.

Requirements

  • Must be at least 16 years of age.
  • BLS, American Red Cross BLS, or BLS Instructor certification is required upon hire.
  • Ability to follow detailed directions.
  • Strong interpersonal skills.
  • Clear verbal and written communication skills, including ability to document.
  • Ability to work independently and as part of a team.
  • Ability to multitask and work in a fast-paced environment, including under stressful conditions.
  • Ability to take direction from a variety of care providers.
  • Organization, compassion, respect, and a service-oriented mindset.

Nice To Haves

  • High school diploma or GED (listed as preferred).
  • Graduation from a state-approved Certified Nursing Assistant or Patient Care Technician program (preferred upon hire).
  • Rising senior in good standing in a related field.

Responsibilities

  • Partner with the healthcare team, patients, and families to support an excellent patient experience and contribute to the plan of care.
  • Provide patient care under RN direction, including hygiene, nutrition, elimination, comfort measures, ambulation, vital signs, and unit-specific advanced skills when trained and required.
  • Protect patients’ rights and dignity and maintain confidentiality in accordance with HIPAA and privacy procedures.
  • Participate in hourly patient rounding; respond promptly and professionally to call lights and telephone calls; offer assistance and comfort measures; and resolve or escalate patient concerns.
  • Assist the RN and other healthcare team members with care delivery and direct patient admissions.
  • Monitor data entry for key patient-safety information, participate in charge reconciliation, and perform audits as requested.
  • Support healthcare-team initiatives, unit performance improvement, shared leadership, evidence-based practice, and ethical accountability.
  • Transport unit supplies, patient-care supplies, medications, and equipment as assigned.
  • Communicate effectively with patients, staff, physicians, families, and visitors using appropriate safety communication and escalation procedures.
  • Communicate assignment completion and patient-care concerns, problems, or emergencies to the RN or Charge Nurse in a timely manner.
  • Document completion of patient care in the electronic medical record and maintain knowledge of role-specific documentation tools for downtime situations.
  • Update patient whiteboards and communicate with patients about their care.
  • Maintain patient-care equipment; sequester, tag, and report malfunctioning devices to appropriate personnel.
  • Maintain a safe care environment through hand hygiene, infection-control and PPE practices, clean and uncluttered patient rooms and unit areas, and reinforcement of universal precautions.
  • Use proper body mechanics and patient-safe handling equipment and assistive devices, including lifts, transfer equipment, walkers, and gait belts.
  • Perform environment-of-care rounds and other duties as assigned.
  • Comply with Wellstar Health System policies, standards of work, and code of conduct.
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