Care Navigator, Clifton Springs Hospital (Full-Time, Nights)

Rochester Regional Health•Clifton Springs, NY
•$20 - $26•Onsite

About The Position

The Care Navigator assists Unit Leadership in assessing patients’ functioning and developing and implementing treatment plans and services according to patient needs. The role provides direct care in an inpatient psychiatric setting and supports patients’ access to required services while contributing to the multidisciplinary treatment team. This is a full-time, night-shift position at Clifton Springs Hospital, with three 12-hour shifts per week from 7:00 p.m. to 7:30 a.m. and an every-other-weekend rotation. Night-shift differentials range from $2.50 to $4.00. The posted base pay range is $20.00–$26.00; individual pay may vary based on position details, FTE, experience, qualifications, specialty, internal equity, location, and contracts.

Requirements

  • At least two years of experience in a human services-related field, medical-related field, customer service, or client/patient-facing work; alternatively, an associate degree is required.
  • Associate degree (AS) required.

Nice To Haves

  • Bachelor’s degree preferred.

Responsibilities

  • Provide direct individual and group care, including activities of daily living, social and psychiatric rehabilitation, as directed by Unit Leadership and according to the treatment plan.
  • Participate in developing comprehensive treatment plans by sharing patient needs and preferences gathered from patients, surveys, collateral sources, and the treatment team.
  • Document and communicate patient responses to treatment accurately and promptly in accordance with program policies and procedures.
  • Provide comprehensive, professional, and caring patient support; take appropriate action and communicate findings to the multidisciplinary team.
  • Intercede on behalf of patients to help ensure access to required services.
  • Participate in peer review and use quality-improvement techniques to improve quality and reduce costs.
  • Contribute as a multidisciplinary team member by providing feedback, maintaining professional relationships, and offering program- and patient-specific feedback and recommendations.
  • Support professional growth through educational programs, current literature, in-service meetings, and workshops.
  • Follow established RGHS policies, procedures, goals, standards of care, quality-improvement activities, and safety, environmental, and infection-control practices.
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