Holloway House - Care Monitor

Bayview Hunters Point Foundation for Community Imp • San Francisco, CA

5d • Hybrid

About The Position

Bayview Hunters Point Foundation (BVHPF) has been a cornerstone of social justice for over 50 years, dedicated to supporting predominantly low-income people of color in the Bayview and across San Francisco. Our mission is to foster an empowered, clean, safe, and healthy community by addressing the root causes of unemployment and homelessness through multidisciplinary, community-informed support and advocating for essential human rights like food, health, economic, and housing security. With nearly 200 employees, BVHPF serves over 5,000 disadvantaged clients annually through a range of programs including mental health counseling, substance abuse treatment, transitional and supportive housing, rapid rehousing, case management, and the Bayview Navigation Center. These vital services are sustained by nearly 20 contracts with the City & County of San Francisco and are overseen by various authorities, including CCSF, state, and federal government.

Requirements

• Ability to work well with diverse staff and clientele including cultural, language, sexual identity, gender, and other diversity considerations.
• Ability to work successfully both independently and cooperatively.
• Ability to speak, read, and write clearly in English.
• Ability to successfully and efficiently complete tasks in an environment with background noise and interruptions.
• Record keeping and confidentiality.
• All information seen/heard at an emergency housing site is CONFIDENTIAL. This includes the site name and address, and any information about guests or staff.
• Sign in and out daily.
• Complete the Activity Log form for every shift.
• Demonstrates a strong understanding of the city and state political and community service environment (e.g., community service leaders, partners, organizations, critical state-wide community service needs, legislative leaders, government officials, major stakeholders, etc.).
• Effective verbal and written communication skills.
• Exhibit respect and understanding of others to maintain professional relationships.
• Independent judgment in evaluation options to make sound decisions.
• Regular and reliable job attendance.

Nice To Haves

• Understanding of substance use and harm reduction strategies preferred
• Previous government relations, non-profit, and grassroots organizing experience is strongly preferred.
• Non-profit experience working in local or state government is preferred.
• At least two COVID-19 vaccinations (preferred).
• Valid California’s Driver’s License (if duties require).

Responsibilities

• Refer any operational, security or client issues, including de-escalation needs, to the Site Manager.
• Assist Site Managers with client needs, including delivering toiletries, towels, linens, and other items as needed, and escorting cleared (asymptomatic) clients to their rooms.
• Engage participants to help orient them to the hotel site.
• Deliver meals to participants’ room doors.
• Support monitoring the site and reporting violations of hotel/motel rules and regulations.
• Prepare participant rooms for occupancy (e.g., apply mattress covers, pillow covers, stock room with supplies, etc.).
• Assist with setting up participant intake tables.
• Perform light-duty cleaning and sanitation duties in the common areas utilized by the staff.
• May be given other duties in support of the site management.
• Flexible and willing to perform other tasks as assigned.

Benefits

• Medical, Dental, Life and Vision, with varying levels of plans to choose from.
• 403(b) Retirement Plan.
• Paid Time Off (PTO): Including vacation days and sick leave.
• Holidays: 14 Employer-paid holidays.
• Employee Assistance Programs (EAPs): Offering counseling, support services, and resources for personal or work-related issues.
• Opportunities for training, workshops, or skills development.
• Time off for new parents, including maternity, paternity, and adoption.
• Voting Time Off (VTO): Allowing employees to take paid time off to vote.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed