Care Manager
Area Office on Aging of Northwestern Ohio•Toledo, OH
•Hybrid
About The Position
The Area Office on Aging of Northwestern Ohio (AOoA) is dedicated to helping older adults and individuals with disabilities remain healthy, independent, and living in their homes and communities. Serving over 30,000 individuals annually, our team is committed to delivering compassionate, person-centered care across our region.
Requirements
- Licensed Social Worker (LSW) or Registered Nurse (RN) with an active, unencucumbered Ohio license
- Minimum 1 year experience in home care, disability services, or case management
- Experience conducting health/social interviews
- Knowledge of human behavior, family systems, and community resources
- Valid driver’s license, reliable transportation, and auto insurance
- Ability to pass annual Motor Vehicle Record (MVR) check
- Ability to work using dual-monitor systems and multiple databases
- Maintain LSW or RN licensure (required for continued employment)
- Obtain and maintain Ohio Department of Aging certification
- Adhere to HIPAA and AOoA confidentiality standards
Responsibilities
- Conduct comprehensive in-home assessments to evaluate biopsychosocial needs, functional impairments, and support systems
- Identify and address health and safety risks
- Develop and implement Person-Centered Service Plans in collaboration with members and caregivers
- Monitor and adjust service plans based on changing needs
- Participate in Interdisciplinary Care Team (ICT) meetings
- Coordinate waiver services in alignment with payer sequencing requirements
- Communicate with providers to resolve service delivery issues
- Maintain ongoing contact with caregivers and support systems
- Advocate for members and caregivers
- Monitor Medicaid financial eligibility and waiver compliance
- Conduct annual reassessments (or more frequently as needed)
- Support audits and compliance reviews
- Assist with disenrollment processes and appeal education
- Maintain accurate, timely documentation
- Ensure HIPAA and confidentiality compliance
- Promote strong customer service and positive employee relations
Benefits
- Medical, Dental, and Vision Insurance
- Company-Sponsored Life Insurance
- 403(b) Retirement Plan with Match
- Paid Time Off & Personal Time
- Continuing Education & Certification Support
- Short- and Long-Term Disability
- Employee Referral Bonus
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
