Care Manager (Portland, OR Field-Based)

FreedomCare•Portland, OR

3d•$23 - $25•Remote

About The Position

FreedomCare is a healthcare company founded in 2016 that is revolutionizing home care delivery. We provide dignity and support to patients in their homes and to their caregivers. As the largest consumer-directed home care agency in NY State, we are expanding our operations to other states and developing tech-based innovations. Our values of service, empathy, ownership, integrity, and positivity drive the quality of care we deliver. We are seeking a Care Manager for our team in Oregon. This is a field-based position requiring frequent travel to patient homes in Portland, OR. The role involves covering new service plans, conducting supervisory visits (every quarter/90 days), and renewing service plans. Structured family caregiving is an arrangement where a patient lives with a principal caregiver who provides daily support based on the patient's needs. The goal is to offer necessary care while promoting patient independence and providing a range of care options as needs evolve, serving as an alternative to nursing facility-level care while preserving patient dignity, self-respect, and privacy. The Care Manager will be a crucial part of our Oregon operations, responsible for performing orientations, assessing new patients for our program, and training caregivers to ensure optimal service delivery.

Requirements

2+ years of experience working with frail or elderly disabled adults and caregivers
Valid driver’s license with an insured vehicle for travel within the state
Excellent verbal and written communication, organizational and time management skills
Strong critical thinking and problem-solving skills
Proficient in Microsoft (i.e., Word, Excel, Outlook)
Excellent training skills
Team-player mentality

Nice To Haves

Previous field experience in a medical or case management environment
Experience with data input, case review/case note entry; Salesforce experience is a plus
Hands-on experience in home care
Working knowledge of ADL/ IADL assessments

Responsibilities

Home orientations involving signing of paperwork
Initial assessments during orientations
Periodic supervisory visits / check in for on-care cases
Training caregivers / patients as required per case
Interacting with the caregiver and other stakeholders, as needed
Engaging in interdisciplinary meetings with the care managers, caregivers, and patients
Collaborate in the care practice and communicate impressions of cases to appropriate staff
Critically assess procedures and implement improvements for evaluation of cases, feedback to appropriate parties, and training of caregivers
Wear multiple hats as operations develop
Travel within the state of Oregon