Care Manager (Portland, OR Field-Based)

FreedomCare•Portland, OR

1d•Onsite

About The Position

FreedomCare is a healthcare company founded in 2016 that is revolutionizing home care delivery. We provide dignity and support to patients in their homes and to their caregivers. As the largest consumer-directed home care agency in NY State, we are expanding our operations to other states and developing tech-based innovations. Our values of service, empathy, ownership, integrity, and a positive attitude drive the quality of care we deliver. We are seeking a Care Manager for our Oregon team, a field-based role requiring frequent travel to patient homes in Portland, OR. This position is crucial to our operations in Oregon, involving orientations, new patient assessments, and caregiver training to ensure optimal service delivery.

Requirements

2+ years of experience working with frail or elderly disabled adults and caregivers.
Valid driver’s license with an insured vehicle for travel within the state.
Excellent verbal and written communication skills.
Excellent organizational and time management skills.
Strong critical thinking and problem-solving skills.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Excellent training skills.
Team-player mentality.

Nice To Haves

Previous field experience in a medical or case management environment.
Experience with data input, case review/case note entry.
Salesforce experience.
Hands-on experience in home care.
Working knowledge of ADL/IADL assessments.

Responsibilities

Conduct home orientations, including paperwork completion.
Perform initial assessments during orientations.
Conduct periodic supervisory visits and check-ins for ongoing cases.
Provide training to caregivers and patients as required per case.
Interact with caregivers and other stakeholders as needed.
Participate in interdisciplinary meetings with care managers, caregivers, and patients.
Collaborate in care practice and communicate case impressions to appropriate staff.
Critically assess procedures and implement improvements for case evaluation, feedback, and caregiver training.
Adapt to evolving operational needs by taking on various roles.