Care Manager

Care Design New York•City of Plattsburgh, NY

7d•$26 - $27•Hybrid

About The Position

As a Care Design New York Care Manager, you help people with intellectual and/or developmental disabilities identify and achieve long-term and short-term goals by developing, implementing, and monitoring person-centered Life Plans. The role applies relational and organizational skills to deliver the organization’s model of care and high standards of service to members. Training is provided. The position is performed in a hybrid environment, combining required visits with members and their families at home, periodic office trainings and meetings, and work from home. For members served outside New York City, a driver’s license, reliable transportation, and appropriate insurance are required. Bilingual candidates are welcome; additional compensation may be provided for fluency in English and specified languages. This full-time role offers an hourly salary of $25.75 to $26.99. Benefits include health, vision, and dental insurance, paid time off, tuition reimbursement, and professional development courses. The organization is a qualifying employer under the Public Service Loan Forgiveness program.

Requirements

Bachelor’s degree and at least 2 years of relevant experience; or a Registered Nurse license and at least 2 years of relevant experience; or a master’s degree and at least 1 year of relevant experience.
Strong verbal and written communication skills.
Strong interpersonal and organizational skills.
For work supporting members outside New York City: driver’s license, reliable transportation, and appropriate insurance.

Nice To Haves

Bilingual fluency in English and Spanish, Korean, Mandarin, Cantonese, Russian, Hindi, Bengali, Urdu, Yiddish, Hebrew, or ASL; additional compensation may be provided.

Responsibilities

Advocate for and with members to support informed decision-making, informed consent, and appropriate guardianship.
Schedule, lead, and collaborate with members and their interdisciplinary teams on meetings and assessments to develop comprehensive, person-centered Life Plans reflecting members’ needs and desired life goals.
Implement, update, and monitor Life Plans and facilitate individualized Life Plan reviews and approval processes.
Ensure integration of needed and preferred supports and services, including medical, behavioral, social, habilitation, dental, psychosocial, community-based, and facility-based long-term supports and services.
Maintain ongoing contact with critical people in each member’s life.
Submit documentation, including Life Plans and progress notes, in a timely manner.
Assist members with maintaining benefits such as Social Security, Supplemental Security Income, Medicaid, Medicare coverage, and Food Stamps.
Assist members in resolving problems related to housing, utilities, the judicial system, and general safety.
Immediately report observed or reported abuse or neglect.