Care Manager

Clarvida - California•Santa Ana, CA

11d

About The Position

The Care Manager provides outreach, information and referral, care management, and mental health and rehabilitation services to clients. Services include counseling, crisis intervention, skill training, and coordinating and monitoring each client’s assessment, treatment planning, and follow-up. The role includes conducting intakes and comprehensive evaluations, developing plans of care with clients’ participation and consent, and coordinating access to community resources and support services. The Care Manager maintains regular client contact, which may include home visits, and provides support, consultation, intervention, guidance, and instruction as needed. The position also requires accurate daily service notes and billing documentation in accordance with company and government standards, including Short Doyle/Medi-Cal and program requirements. The Care Manager may transport clients using a personal vehicle, handle assigned on-call or after-hours duties, and perform other duties needed to support the department, program, office, or company. The monthly productivity requirement is 100 hours.

Requirements

B.A. or B.S. degree in human services, psychology, or a related field; one year of related behavioral health experience is preferred.
Two years of equivalent prior case management experience.
Valid California driver’s license and auto insurance.
Current CPR certification and proof of education.
Strong interpersonal skills.
Excellent prioritization and organization skills.
Good written and verbal communication skills.
Ability to use a personal car or vehicle to transport clients.

Nice To Haves

One year of related experience in behavioral health.
Established community resource connections.

Responsibilities

Conduct client intakes, complete comprehensive evaluations of clients’ situations and needs, and prepare detailed plans of care with each client’s participation and consent.
Coordinate services by helping clients implement their plans of care, linking them to community resources, and monitoring the effectiveness of support services and participation by clients and providers.
Maintain regular contact with clients, including home visits when appropriate, and provide support, consultation, confrontation, intervention, guidance, and instruction as needed.
Complete daily service progress notes and billing forms in accordance with company and government standards, Short Doyle/Medi-Cal requirements, and program documentation requirements.
Conduct outreach and provide information and referral services to people who do not require or qualify for case management services.
Maintain HIPAA compliance, ethical standards, and professional boundaries with staff and clients.
Provide temporary intervention to former clients as needed.
Develop and maintain professional working relationships with agencies and service providers.
Participate in management, staff, and client meetings and required training activities.
Meet monthly productivity requirements, documentation standards, and filing deadlines.
Transport clients to support community relationships using a personal car or vehicle.
Handle assigned on-call phone or after-hours duties as needed.
Perform other duties as assigned or necessary to support the department, program, office, or company.

Benefits

Paid vacation days that increase with tenure for full-time employees.
Separate sick leave that rolls over each year for full-time employees.
Up to 10 paid holidays for full-time employees.
Medical, dental, and vision benefit plan options for full-time employees.
DailyPay access to daily earnings.
Training, development, and continuing education credits for licensure requirements.
401(k).
Free licensure supervision.
Employee Assistance Program.
Pet insurance.
National discounts on shopping, travel, Verizon, and entertainment through Perks @Clarvida.
Mileage reimbursement.
Company cellphone.