Care Manager

FORTUNE SOCIETY INC•New York, NY

109d•$33 - $36•Hybrid

About The Position

The Fortune Society, in partnership with Community Healthcare Network (CHN), will provide court and community-based, person-centered, voluntary support for individuals with unmet needs who are released back to the community following arraignment at Brooklyn Criminal Court on Schermerhorn, or from other Brooklyn court parts as requested by court stakeholders. This program will operate from Wednesday – Sunday, 11:00 AM – 10:00 PM to accommodate both the heaviest court day parts and the after-hours periods when there are fewer resources available in the Brooklyn court area. The program’s structure will require in-court collaboration between Fortune’s court advocates, peer navigators, and court stakeholders, as well as a direct connection to the clinical professionals on the mobile medical unit (MMU), which will be operated by CHN. The Care Manager will be an integral part of this initiative. This position will engage participants in initial screenings and assessments, identify medical, behavioral, and social determinants of health needs, make internal and external referrals, and follow-up on service engagement. This is a growth position for the right candidate. The position will require working in Brooklyn Court three days per week (Sun, Wed, Thurs), with two days working in the Behavioral Health Division in Long Island City (Mon, Tues) so candidates can obtain their clinical hours.

Requirements

Minimum of a CASAC or CASAC-T is required.
Ability to demonstrate strong written and verbal communication skills through verbal and written correspondence.
Ability to work independently with off-site supervision required.
Proficiency in MS Office.
Ability to perform additional responsibilities as needed.

Nice To Haves

Minimum of 1 year of experience in criminal justice, community mental health, or related health services preferred.
Working knowledge of MAPP, ePaces, PSYCKES a plus.
Bilingual in Spanish a plus.
Relevant personal experience is a plus.

Responsibilities

Serve as a liaison between the participants and the CHN clinicians, working with the peers and MMU staff to ensure a seamless transition of care for individuals being seen on the unit.
Check insurance status and, if needed, connect individuals to the NY State of Health Marketplace for additional assistance.
Obtain baseline demographic information on or before the individuals arrive at the MMU and provide a real-time assessment of level of need in coordination with the onsite clinical staff.
Complete preliminary mental health assessments on-site and coordinate with Field Supervisor and/or MMU clinical team to determine the appropriate immediate level of care required.
When appropriate, complete a detailed needs assessment to identify whether the individual requires additional supportive services such as medication assistance/linkage to ongoing healthcare, connections to detox or other rehabilitative services, food pantry assistance, or housing screenings, and ensuring those connections/referrals are made.
Ensure all relevant consent forms are completed and that follow up appointments are provided to the individual prior to leaving the MMU.
Ensure all services are delivered within the scope of best practices and document all relevant information in the appropriate computer systems accurately and in real time.
Whenever possible, work in conjunction with the individual and peer, identify potential barriers to care and strategies for overcoming those barriers.
Attend and participate in all necessary MMU meetings and associated trainings.
Engage in his/her own ongoing professional development.
May require occasional travel to our other sites across NYC for program oversight, partner meetings, trainings, etc.
Additional responsibilities as assigned.