Care Manager

Willis Knighton Health • Shreveport, LA

6d

About The Position

This floor case manager coordinates and manages care throughout patients’ acute inpatient episodes of illness. The role ensures continuity of services, appropriate utilization and management of resources, and proper documentation of assessments, interventions, and care plans to improve continuity of care. The Care Manager escalates needs appropriately to the facility case management coordinator, clinical advisor, and/or director of care management, and maintains current working knowledge of payer and provider-based rules, regulations, and processes relevant to patient care management and department operations.

The role demonstrates leadership through a proactive approach to care management and applies case management processes that include planning, facilitating, advocating, educating, monitoring, evaluating, and measuring outcomes for identified patient populations. The Care Manager contributes to group goals and teamwork, takes responsibility and accountability for assigned duties and performance, and participates in health system quality improvement initiatives, including disease management, performance improvement, quality, and outcome management.

Requirements

• Valid Louisiana registered nurse (RN) license.

Nice To Haves

• A minimum of 3 years of clinical experience in an acute care setting is preferred.
• Utilization and/or Case Management experience is desirable.

Responsibilities

• Coordinate and manage care throughout patients’ acute inpatient episodes of illness.
• Ensure continuity of services and appropriate utilization and management of resources.
• Ensure proper documentation of assessments, interventions, and care plans to improve care continuity.
• Escalate needs appropriately to the facility case management coordinator, clinical advisor, and/or director of care management.
• Maintain an up-to-date working knowledge of payer and provider-based rules, regulations, and processes related to patient care management and department operations.
• Apply case management processes including planning, facilitating, advocating, educating, monitoring, evaluating, and measuring outcomes for identified patient populations.
• Demonstrate a proactive approach to care management, commitment to group goals and teamwork, and accountability for duties and performance.
• Participate in health system quality improvement initiatives, including disease management processes, performance improvement, quality, and outcome management.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed