Care Manager - 1099 Contract $50 per visit (Denver, CO / Field-based)

FreedomCare•Denver, CO

3d•Onsite

About The Position

FreedomCare is a healthcare company founded in 2016, focused on revolutionizing the home care industry by empowering patients to choose their caregivers. With a nationwide presence, FreedomCare is committed to its core values: Here For You, Own It, Do the Right Thing, and Be Positive. The company is seeking a Care Manager for its Colorado team to make a positive impact on patients' and families' lives. This is a contract opportunity with flexible days and a pay rate of $50 per completed field visit, covering a wide service area in Colorado. FreedomCare of Colorado specializes in home care for the Medicaid population, enabling family members to provide care. The program aims to deliver necessary care while promoting patient independence and offering alternative long-term care options for those meeting nursing facility-level care needs, all while preserving patient dignity and privacy. The Care Manager will collaborate with waiver members, caregivers, and stakeholders to ensure a seamless customer service experience and that clients receive appropriate care.

Requirements

Bachelor's degree or equivalent work experience.
Two + years’ experience working bedside CNA, QMAP, Direct Care Worker, Medical Assistant, etc.
1+ years call center, telephonic outreach, customer service or other similar experience (required).
Strong proficiency in computer software navigation.
Always maintain patient confidentiality; understands and adheres to HIPAA guidelines.

Nice To Haves

Previous field experience in a medical or case management environment, preferred.
Salesforce experience is a plus.
Strong proficiency in computer software navigation; Salesforce experience, as plus.

Responsibilities

Schedule and perform quarterly Supervisory visits as required for Home Care Compliance.
Serve as a field expert to support members and caregivers in continuing care and appropriate utilization of authorized hours.
Perform required “home inspections” to ensure safety and compliance of participants’ home and surroundings.
Partner with Care team to monitor Daily Notes submitted by the caregiver for indications that the caregiver may need additional training or support and document all contact with the caregiver in Salesforce.
Maintain contact with the caregiver, virtual or in person, based on the needs identified in the service plan and calculator provided from Case Manager.
Communicate any concerns regarding the member or caregivers’ health, surroundings, safety, or unmet needs to staff RN and/or Case Manager.
Track all activities through entries into CRM (Salesforce).
Function within the timeframes of a fast-paced startup in the healthcare environment.
Performs other duties as required or assigned.