Care Manager- RCT (North Central)

TRILLIUM HEALTH RESOURCESGreenville, NC
$56,270 - $68,428Remote

About The Position

Trillium Health Resources is seeking a Care Manager – RCT to join their team. This role is vital in ensuring members receive whole person-centered care to meet their individual and complex physical, mental health, and social needs. The Care Manager serves as the single point of contact for members and collaborates with a multidisciplinary care team, including primary care providers, specialists, care manager extenders, transition staff, and caretakers/legal guardians to promote continuity and quality of care. The position requires the Care Manager – RCT to work and be available at their remote location between the hours of 8:30 am – 5:00 pm and be flexible to travel within the community to meet with members as well as attend other meetings as needed.

Requirements

  • Must meet Qualified Professional (QP) status.
  • Fully licensed by the NC governing board regulating Human Services professions; OR Fully licensed RN who is licensed to practice in the state of NC by the NC Board of Nursing who also has four (4) years of full-time experience with the MH/DD/SA population served.
  • A graduate of a college or university with a master’s degree in a human service field and has one year of full-time, pre or post-graduate degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has one year of full-time, pre or postgraduate degree accumulated supervised experience in alcoholism and drug abuse counseling.
  • A graduate of a college or university with a bachelor's degree in a human service field and has two years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has two years of full-time, pre or post bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling.
  • A graduate of a college or university with a bachelor's degree in a field other than human services and has four years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has four years of full-time, pre or post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling.
  • If serving members with Long Term Services and Support (LTSS) needs, the care manager, must meet the minimum QP requirements defined above (A-D) and shall additionally have at a minimum two (2) years of prior LTSS and/or Home and Community Based Service (HCBS) coordination, care delivery monitoring and care management experience. This experience may be concurrent with the years of experience required to become a Qualified Professional.
  • Must have a valid driver’s license.
  • Must reside within Trillium’s North Central Region, which includes the following counties: Beaufort, Dare, Edgecombe, Greene, Hyde, Nash, Pamlico, Pitt, Tyrrell, Washington or Wilson.
  • Must be able to travel within catchment as required.

Nice To Haves

  • License and/or certification may be accepted as noted above.

Responsibilities

  • Provide oversight and/or outreach, engagement, and support of members receiving Tailored Care Management.
  • Facilitate comprehensive assessments of members’ needs and evaluate results to determine the appropriateness and effectiveness of care.
  • Ensure the initiation and continuance of integrated care plans that incorporate a member’s physical health, mental health, social support, lifestyle, community involvement, and risks to well-being, among others.
  • Facilitate regular meetings with members, both face-to-face and telephonically.
  • Consult with providers to gather and share information relevant to each member’s care including care management comprehensive assessments, and reassessments.

Benefits

  • Health Insurance with no premium for employee coverage
  • Flexible Spending Accounts
  • 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
  • NC Local Government Retirement Pension (defined-benefit plan)
  • 401k with 5% employer match and immediate vesting
  • Public Service Loan Forgiveness (PSLF) qualifying employer
  • Quarterly stipend for remote work supplies
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