Care Manager, HCM

Samaritan Daytop Village • Bronx, NY

6d • Onsite

About The Position

Join a Healthcare Force for Good! Samaritan Daytop Village is a nationally recognized comprehensive Health and Human Services Agency, with over 60 programs across New York City and greater New York Area. We serve over 33,000 New Yorkers annually within your neighborhoods and communities, so our success depends on those we employ. The Care Manager is responsible for providing care management for clients and their families/support system and advocates for clients to obtain the full range of needed services and ensures coordination of these services. The Care Manager promotes linkage development and monitors the effectiveness of linkages with other service providers. The Care Manager also ensures community follow-up to engage the client in care, promotes compliance with medical appointments, and encourages client self-sufficiency and empowerment. This work is carried out in support of the mission and goals of Samaritan Daytop Village.

Requirements

• Bachelor's Degree in Human Services or related fields such as child and family studies, community mental health, counseling, education, nursing, occupational therapy, physical therapy, psychology, recreation, recreational therapy, rehabilitation, social work, sociology, or speech and hearing; OR A NYS Teacher’s Certificate with a Bachelor’s Degree; OR NYS licensure and registration as a Registered Nurse and a Bachelor’s Degree.
• At least One (1) year experience in providing direct services or linking persons to a broad range of services essential to successfully living in a community setting to persons with mental illness, substance use disorders, HIV, and homelessness.
• Willingness to travel regularly in the community and to members’ homes as needed.
• Computer literacy including proficiency in Microsoft Office Suite and EHR.
• Experience working directly with people from diverse racial, ethnic and socioeconomic backgrounds.
• Ability to demonstrate excellent interpersonal skills to interact effectively with staff and patients.
• Excellent oral and written communication skills.

Nice To Haves

• Flexibility is needed as members may call outside of daily work schedule (24-hour call).
• Team player and able to work independently.

Responsibilities

• Providing care management for clients and their families/support system.
• Advocating for clients to obtain the full range of needed services and ensuring coordination of these services.
• Promoting linkage development and monitoring the effectiveness of linkages with other service providers.
• Ensuring community follow-up to engage the client in care.
• Promoting compliance with medical appointments.
• Encouraging client self-sufficiency and empowerment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level