Care Manager

Housing Works • New York, NY

8d • $52,000 - $55,000 • Hybrid

About The Position

The Care Manager works with clients and their network of providers to minimize barriers to care and support improved health outcomes. Through care coordination, motivational interviewing, and health promotion, the Care Manager helps clients develop the skills to manage their health and psychosocial needs with greater independence over time. The position works as part of outcome-driven integrated teams and participates in agency-wide quality improvement activities focused on care for people living with chronic illness, behavioral health issues, and homelessness. The schedule is described as hybrid, involving office and field work; the posting also describes the position as an in-office position.

Requirements

• Bachelor’s degree plus two years of related experience, or a master’s degree in a related field, which may substitute for one year of experience.
• Computer literacy and working knowledge of Microsoft Office, including Word and Excel.
• Good interpersonal skills and the ability and interest to work as part of a team.
• Knowledge of HIV, substance use, homelessness, mental illness, and other chronic medical conditions.

Nice To Haves

• Knowledge of City, State, and Federal entitlement systems.

Responsibilities

• Assess clients’ service needs and cooperatively develop an integrated care plan and goals with the client or family and other providers.
• Maintain documentation and update care plans at specified intervals or as needed in Housing Works and Health Home electronic medical record systems.
• Work and communicate effectively with an interdisciplinary team of providers, including primary care providers, psychiatrists, therapists, substance abuse treatment programs, and other providers.
• Attend Integrated Case Conferences as scheduled.
• Work with clients to identify barriers to achieving goals and help resolve them, including supporting attendance at scheduled appointments and medication regimen adherence while promoting good health.
• Conduct field work at clients’ homes and other provider settings as needed to fulfill the plan of care.
• Coordinate transitional care from inpatient services to other settings according to the care plan.
• Collaborate with team members to provide outreach and engagement to hard-to-reach clients.
• Assist clients and families through advocacy and psychoeducation concerning entitlements and other community services.
• Perform other duties as requested.

Benefits

• Three comprehensive healthcare plans to choose from; Housing Works covers most of the plan, with employee contributions based on salary.
• PTO begins accruing immediately, with up to 30 days earned in the first year.
• Educational benefit available for tuition loan reimbursement, tuition costs, and textbooks.

What This Job Offers

• Job Type: Full-time