Care Manager RN

Baylor Scott & White Health•Rowlett, TX

About The Position

The Care Manager RN oversees patient care using guidelines to establish benefits and resolve service necessity issues. The role adopts various approaches to encourage optimal outcomes and manages care efficiently to reduce unnecessary utilization. The Care Manager RN develops and updates care plans in collaboration with the healthcare team, assesses patients’ and families’ healthcare, educational, and psychosocial needs, and supports patients in following care plans through education and communication. The position also coordinates services and helps connect patients and families with medical and non-medical resources.

Requirements

  • Associate degree in nursing.
  • Two years of hands-on experience in a relevant field.
  • Registered Nurse (RN) license.
  • Familiarity with care coordination, resource management, and effectively handling patient needs.
  • Ability to assess patient health and develop effective management plans.
  • Strong verbal and written communication skills.
  • Ability to monitor, evaluate, and document patient progress in accordance with a care plan.
  • Ability to help patients access community resources.
  • Ability to collaborate with in-house and external medical professionals, partner agencies, and organizations.
  • Ability to handle rapidly changing situations and potential crises with understanding and composure.
  • Commitment to maintaining patient confidentiality in accordance with relevant policies and regulations.

Nice To Haves

  • Completion of a specialty certification is highly recommended.

Responsibilities

  • Produce, implement, document, and update care plans in collaboration with the healthcare team.
  • Formulate patient care management plans and set treatment and self-management goals.
  • Evaluate the healthcare, educational, and psychosocial requirements of patients and their families.
  • Educate patients, visit them, and communicate by phone to support health and adherence to care plans.
  • Study, establish, and recommend resources to fulfill patients’ and families’ medical and non-medical needs.
  • Collaborate across programs to ensure proper coordination of services.
  • Identify care coordination issues proactively and suggest solutions to ensure care is provided in the most appropriate setting.
  • Communicate and connect with hospital, long-term care, and home health representatives.

Benefits

  • Health and welfare benefits, with immediate eligibility where applicable.
  • 401(k) savings plan with dollar-for-dollar match up to 5%.
  • Tuition reimbursement.
  • PTO accrual beginning Day 1.
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