Care Manager RN
Friend Family Health Center•Chicago, IL
•Onsite
About The Position
Friend Health is seeking a dedicated and experienced Care Manager RN to join our team. In this role, you will play a vital part in developing and implementing a patient care team model that enhances care coordination in alignment with managed care and Patient-Centered Medical Home (PCMH) principles. Our goal is to improve the quality and delivery of comprehensive patient care while ensuring a seamless experience for our patients.
Requirements
- Current State of Illinois license (LPN, RN, LCSW, or LSW)
- Bachelors of Science in Nursing (BSN) or related is required
- Current CPR certification
- Valid Illinois Driver’s License
- 3-5 years of experience in healthcare care coordination or disease management is required
- Active Illinois RN license required
- Experience in an ambulatory healthcare setting or federally qualified health center (FQHC) is required
- Strong time management and organizational skills in a high-intensity, patient-focused work environment
- Demonstrates problem-solving, decision-making, and sound judgment
- Exceptional customer service skills
- Strong oral and written communication skills
Responsibilities
- Develop, implement, and evaluate care management policies, goals, and objectives
- Support the care team in care coordination and implementation of patient care plans
- Conduct ongoing clinical assessments and develop integrated patient care plans for high- and medium-risk patients
- Collaborate in the selection, development, and maintenance of patient education materials
- Develop individualized care plans based on patient needs
- Work closely with the supervisor to integrate care coordination services into the team model
- Monitor daily activities of assigned staff, assess performance, provide feedback, and develop training and professional growth plans
- Provide orientation, education, and training for staff as needed
- Assist with transition of care post-hospitalization
- Participate in integrated care team rounds
- Perform data analysis and tracking
- Investigate and resolve patient and provider complaints
- Participate in relevant departmental and organizational committees
- Perform other related duties and projects as assigned
Benefits
- Health
- Vision
- Dental
- 403b
- FSA and HSA
- Employee Assistance Program (EAP)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
