Care Manager RN

Community Health Systems • Knoxville, TN

2d

About The Position

The Care Manager - RN coordinates and oversees discharge planning, transitions of care, and case management activities to support optimal patient outcomes. The role collaborates with interdisciplinary teams, reviews medical records for appropriateness and medical necessity, and maintains compliance with applicable federal, state, and accreditation standards. It also supports patients, families, and physicians with discharge planning and post-hospital care options, and maintains regular and reliable attendance while complying with organizational policies and standards.

Requirements

• Associate Degree in Nursing.
• 2–4 years of clinical nursing experience in a hospital, home health, or nursing home setting.
• Registered Nurse license in the state of employment or compact state licensure.
• Strong understanding of case management principles, discharge planning, and transitions of care.
• Knowledge of federal and state requirements and Joint Commission standards related to case management.
• Excellent communication and interpersonal skills for collaboration with patients, families, and interdisciplinary teams.
• Ability to assess complex situations, identify solutions, and implement care plans efficiently.
• Proficiency in electronic medical records and documentation systems.
• Strong organizational and time-management skills to prioritize tasks in a dynamic environment.

Nice To Haves

• Bachelor's Degree in Nursing.
• 2–4 years of care management experience.
• Accredited Case Manager (ACM) certification.
• Certified Case Manager (CCM) certification.
• Basic Life Support (BLS) certification.

Responsibilities

• Conduct daily reviews of medical records to assess the appropriateness of admissions, continued hospital stays, and use of diagnostic services.
• Collaborate with interdisciplinary teams to coordinate patient care, identify avoidable days, and resolve care-transition issues.
• Develop and implement discharge plans, coordinating post-hospital placement and social services to meet patient needs.
• Refer cases to physicians or managers when patients do not meet established criteria, ensuring timely and appropriate interventions.
• Serve as a liaison with community agencies, maintaining relationships and facilitating seamless transitions for discharged patients.
• Facilitate interdisciplinary meetings to address patient care needs, resolve challenges, and support collaborative care planning.
• Maintain accurate and timely documentation of case management activities, including referrals, patient interactions, and required reporting.
• Assist patients, families, and physicians with discharge planning and post-hospital care options.
• Perform other duties as assigned.
• Maintain regular and reliable attendance and comply with all policies and standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree